Training & Data Support Specialist

Job Description

Application Deadline: Until Filled

Salary: $25.00 - $27.00 per hour.

This is a full time position.

Duties

Are you passionate about using technology and training to make a meaningful impact in your community?

Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health.

We’re seeking a Training & Data Support Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff.

What You’ll Do:

Design, develop, and deliver engaging technical training to ensure staff comprehension and long-term retention.

Provide training in a variety of formats, including classroom settings, one-on-one sessions, and through Wilder’s Learning Management System (LMS).

Collaborate closely with the Medical Records department to offer data support and assist with day-to-day operations.

Contribute to ongoing improvement initiatives by assisting in, participating in, or leading process improvement projects.

What Makes This Role Unique:

Be a changemaker: Your work directly contributes to the continuous improvement of mental health services in the community.

Collaborate across teams: You'll work with a range of Wilder programs and professionals, gaining broad exposure and valuable experience.

Grow your skills: Develop expertise in training design, data management, and health technologies in a supportive and mission-driven environment.

Job Qualifications

Education & Experience:

High school diploma or GED required; equivalent experience or demonstrated skills will also be considered.

Minimum of 2 years of experience delivering training to adult learners (Required).

Minimum of 2 years of experience in instructional design and technical writing (Preferred).

Minimum of 2 years of experience providing administrative support in a healthcare setting (Preferred).

Skills & Competencies:

Strong oral and written communication skills, with the ability to convey technical information clearly and effectively.

Demonstrated ability to analyze data and develop creative, practical solutions to complex problems.

Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).

Ability to quickly learn and navigate new software platforms by applying basic logic and technical reasoning.

About Wilder

When you work at Wilder, you will join a diverse community of passionate individuals who are committed to the Wilder mission and dedicated to serving whole families. Our workplace diversity strengthens our mission and contributes to our vision of individuals and families thriving in St. Paul and beyond.

We offer a dynamic Total Rewards package, which includes competitive compensation and benefits – health, dental, employer-matched 401(k), PTO, paid family, medical and caregiver leave, life insurance, disability insurance, flexible spending accounts and employee wellness programs. In addition, you will have access to professional development opportunities, including development funding, tuition discounts, and training. You will also have access to Wilder's employee resource groups, and other opportunities available to all employees. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).

The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at

Online Application Information

Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.

There are four sections to the application process, please follow these instructions carefully:

Contact information. Be sure to fill out all of the required fields (marked with a red *).

Verification of email address. Enter the code sent to your email address.

Enter Address

Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.

Questions. Answer “How did you hear about this job/posting?” question and other questions if applicable.

Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions, using this wording, to meet federal guidelines. If you prefer not to answer any questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”

Review and Edit. Here you can review and edit sections as necessary.

Attestation. Read statement, check the box and enter your name. Then click submit.

Optional profile. At this time Wilder is not reviewing this profile information. Click on “Return to Career Center” at the bottom of the page.

Job offers will be contingent on the successful applicant‘s proof of authorization to work in the United States and the results of a background check related to the job requirements.

Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.

Full-time