Receptionist/Administrative Assistant

Job Description

Salary: $16 to $18 Hourly DOE

Job Title: Receptionist/Administrative Assistant

Reports to: Director of Administration

FLSA Status: Non-Exempt, Full-Time/Part-Time

About Fifth Ward Community Redevelopment Corporation

The Fifth Ward Community Redevelopment Corporation (C.R.C) has served for 30 years to catalyze resources to build and preserve an inclusive 5th Ward. The organization has built or renovated more than 1,000 housing units, 40,000 square feet of commercial space, and developed cultural and park spaces to create places and opportunities for people to live, work and play.

About the Position

The Fifth Ward Community Redevelopment Corporation (C.R.C) seeks a Receptionist/Administrative Assistant to support the Operations team. The Receptionist/Administrative Assistant Front Office Administrative Assistant you are the backbone of daily operations, ensuring seamless communication and a well-maintained environment. You will act as the front office ambassador of the company, providing exceptional customer service.

Fifth Ward C.R.C is an inclusive organization and the Receptionist/Administrative Assistant must be comfortable interacting with people from all walks of life.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following and other duties as assigned.

Answer and ensure telephone coverage, including receiving incoming calls, routing to the correct person, and taking messages. Check voice mail and keep the outgoing message updated with any change in hours of agency operation.

Greet and assist visitors in a professional manner.

Prepare outgoing mail, open, sort, stamp, and send agency incoming mail to appropriate staff on a daily basis.

Order, monitor, purchase, and maintain an adequate amount of office supplies, including postage, kitchen, and building cleaning supplies, as needed.

Assist with recording incoming checks, cash, and credit card transactions as well as forwarding related information to appropriate staff members.

Assist with routine clerical duties including copying, typing, and ordering name badges, business cards, keys, and building access for new employees.

Schedule and maintain office equipment and report usage amount.

Maintain and update phones and staff listings.

Maintain professional appearance of the front office, including keeping the area clean and fully stocked with agency information and administrative forms.

Maintain, create and organize the company shared files.

Facilitate the pickup and delivery of important documents.

Provide support for program events, meetings set-up, etc.

Manage Outlook Calendar for staff events and conference rooms.

Perform other duties as may be assigned by supervisor, CEO and/or department leads.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a pleasant attitude and demeanor.

Education/Experience:

High School Diploma or GED

Excellent telephone, organizational, and multi-tasking skills

Preferred 2 years of reception and administrative support experience with 1 year in a non-profit organization

Preferred intermediate skills in Microsoft Office software applications

Knowledge of customer service principles and practices

Familiar with social media

Skills

Familiarity with administrative and office procedures, including word processing and file and record management.

Strong organizational skills.

Excellent written and verbal communication skills, as well as strong interpersonal abilities.

The capability to work independently and manage multiple tasks at the same time.

Attention to detail and a focus on accuracy.

Ability to prioritize tasks and work effectively under pressure.

Word processing, Spreadsheets, Internet software, E-mail, Database software.

Proficiency must be demonstrated in Microsoft Word, Excel, PowerPoint, & Outlook.