Program Manager, Loyalty Credit Card

Title: Program Manager, Loyalty Credit Card (Contract)

Location: Onsite – Katy, Texas

Hourly Pay: $45 per hour + benefits

Industry: Retail

Brief Overview:

Seeking an experienced and results-driven Program Manager with a strong background in managing loyalty credit card programs within fast-paced, customer-centric environments. Adept at leading cross-functional teams, developing and launching co-branded or proprietary credit card products, and driving customer acquisition, engagement, and retention strategies.

Job Responsibilities:

Manage Credit Card program marketing execution within enterprise loyalty strategy

Create unified marketing calendar that meets cardholder acquisition and utilization goals for the credit program and aligns to broader loyalty initiatives

Develop clear, concise project briefs and timelines to align stakeholder execution across marketing and support functions

Ability to independently project manage marketing campaigns from briefing to execution and final measurement recapping

Support the Treasury team and credit card program governance in preparing steering committee and operating committee meeting materials, updates and recaps for marketing workstreams

Ensure seamless integration of company Credit Card into loyalty marketing campaigns across outbound paid media, owned channels and point of sale experiences

Collaborates with store operations and bank field support to ensure team members are trained, engaged and accountable for driving acquisition and engagement of cardholders

Oversees the creative development, compliance and proofing execution for all outbound marketing content for the credit program

Responsible for partnering with finance on forecasting, tracking, and reconciling all costs, joint marketing funds and revenue plans for the credit program

Develop a thorough understanding of company policies, procedures, and safety rules

Duties may change; team member may be required to perform other duties as assigned

Job Requirements:

Bachelor’s degree in relevant field of study or equivalent years of related work experience required

3+ years of experience in B2B Credit or Loyalty marketing

Large volume retail marketing experience preferred

Strong interpersonal, written, verbal communication and presentation skills, with the ability to interface effectively with individuals at various levels both internally and externally Knowledge and understanding of credit marketing principles and results analysis

Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment

Demonstrated analytical, organizational, problem solving and creative thinking skills with the ability to extract insights from data

Excellent business planning and development skills

Self-motivated with the ability to meet and exceed position requirements under minimal direction and supervision, independently and within a team setting

Ability to effectively prioritize workload in a fast paced, frequently changing environment