Store Operations Specialist - Visual Communications

️ Job Title: Store Operations Specialist – Visual Communications

Location: Columbus, OH (Hybrid – 3 days/week onsite)

Contract Duration: 6 months with possible extension. Potential to become permanent

Schedule: Monday–Friday, 40 hours/week

Position Summary:

We’re hiring a Store Operations Specialist to support in-store promotional and visual communications for a top retail client. This is a hybrid contract role supporting store operations and marketing execution by crafting and distributing clear, timely communications to store teams.

You'll play a key role in creating content for floorset instructions, pricing updates, and promotional offers that are shared across the store network through platforms like Zipline and XCC. This role requires exceptional attention to detail, strong communication skills, and the ability to stay flexible in a fast-paced retail environment.

Key Responsibilities:

Write and distribute daily store-facing messages for promotions, floorset updates, and operational changes

Post documents and create tasks using the Zipline communication platform

Set up and maintain promotions in the XCC pricing system

Support incoming field questions via team inboxes and collaborate with cross-functional partners

Maintain a consistent cadence of communication aligned with visual and promotional timelines

Ensure all promotional set-ups and messages meet tight accuracy and delivery deadlines

Assist the team in delivering clear, store-executable guidance based on evolving business priorities

Skills & Qualifications:

Minimum 1 year of experience relevant to the job responsibilities. Experience in store operations, retail communications, or marketing support would be helpful.

Strong written and verbal communication skills

Exceptional attention to detail and data entry accuracy

Ability to adapt quickly to changes in business direction

Comfort with repetitive tasks and tight deadlines

Familiarity with platforms like Zipline and XCC (or similar retail tools) preferred but not required

Retail industry experience strongly preferred

Team-oriented, agile, and dependable with strong accountability

Work Environment:

Hybrid schedule (on-site Tues–Thurs in Columbus, OH)

Fast-paced, deadline-driven retail operations environment

Team-oriented with exposure to store, marketing, and corporate leadership

Company-issued laptop provided

Potential for contract extension based on project volume