Project Manager I

Job Summary:

The Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the company. The ideal candidate should be a self-motivated problem solver that's able to operate in a fast-paced, high volume work environment.

Job Requirements:

Ability to multi-task in fast paced environment. This includes goal setting, production, reporting, budgeting, efficiently solving issues with DirecTV and DirecTV customers, technician scheduling and morale

Show exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude.

Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc.

Oversee business financials and provide reporting to management

Provide customer follow-up for: general inquiries, feedback on ongoing and completed projects as required

Update customers with regular status updates and scope of work changes

Complete regular follow up with local management and field technicians and provide frequent status updates to senior management

Work with customers and senior management to help define a scope of work for larger projects and rollouts

Other duties as assigned

Qualifications:

Education:

Bachelor's degree in general business; or a combination of education and work experience along with required skill set

PMP or CAPM preferred Position Requirements:

Minimum 5 years' experience in Project Management

Excellent written and verbal communication skills and a strong command of the English language is required. Technical Skills:

Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling.

Experience with telecommunication dispatching and project management

Experience working with multiple projects at one time

Ability to work with project deadlines, project changes, and the ability to overcome unforeseen project challenges

Ability to trouble shoot and solve technical, personnel or other project related issues

Working knowledge of Microsoft Office applications Soft Skills:

Ability to motivate, lead, teach and train on proper work and safety procedures

Leadership and negotiation, conflict management, analytical and problem-solving capabilities, strong customer orientation

Strong business minded consultative approach with focus on profitability and margin

Working knowledge of business processes, including tender and sales

Strong financial understanding; ability to interpret project financial indicators and use them as part of the decision-making process

Work in schedule driven environment, including working efficiently, multi-tasking, meeting stringent deadlines, and achieving project goals

Strong organizational, interpersonal, verbal and written skills

Public speaking and presentations skills

Skills in mentoring and training employees with varying educational backgrounds and aptitudes Physical Requirements:

Lift up to 65 lbs. of equipment and tools

May be required to work long and unpredictable hours

Travel required up to 50% of the time

Must be able to pass pre-employment screening that includes background and drug testing