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MA/Front Desk Check in

Company:
Genesis OB/GYN
Location:
Gilbert, AZ, 85295
Posted:
June 27, 2025
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Description:

We are seeking a dedicated and skilled Obstetrics and Gynecology Medical Assistant/Front Desk Receptionist to join our healthcare team. This position will act as an MA 2-3 days a week and the other 2-3 days a week will be the Front Desk check in.

MA Essential duties include:

Takes patients to examining rooms to prepare them for the physician / Takes detailed medical histories and determines the reason for the visit.

Interviews patients to obtain medical information and measure their vital signs, weight, and height / Records patient's medical history, vital statistics, or information such as test results in medical records.

Prepares rooms for patient examinations, keeping the rooms clean and stocked.

Presents patient history summary and alerts physicians to patient changes.

Pull lab charts and annotate patient charts with exam and treatment results.

Assists with in-office examinations and medical procedures including LEEP procedures, IUD insertion, colposcopies, among others.

Helps physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

Coordinates patient tests and follow-up care. Schedules surgeries, calling surgical center, verifying times with patients, and preparing charts, pre-admission, and consent forms. Schedules patients with other doctors for consultation as required.

Counsels patients in the office and on the phone concerning treatment procedures, medications, diets, or physicians' instructions to patients.

Collects blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Authorizes drug refills and provide prescription information to pharmacies.

Cleans and sterilize instruments, dispose of contaminated supplies / Wash, and prepare speculum for autoclave.

Prepares and administer medications as directed by a physician.

Performs routine laboratory tests and sample analyses.

As needed, operates equipment to administer routine diagnostic tests, contacts medical facilities or departments to schedule patients for tests or admission, inventories, and orders medical, lab, or office supplies or equipment.

Other back-office duties as assigned*.

Skilled in organization, customer service, and attention to detail.

Possess exceptional communication and relational skills.Front Desk Essential duties include:

Answer incoming phone calls and direct to the appropriate departments

Check patients in and out of their appointments

Maintain and update schedules for patients

Enter new patient demographics and patient financial information into the computer system

Maintain office appearance and ensure office equipment is in working order/restrooms are clean and tidy

Alert providers/Staff of appointment notifications, patient arrivals, and delay of schedules

Process and forward insurance information to the appropriate internal department for processing

Collect co-pays, co-insurance, and deductibles

Perform end of day batch closing for reconciliation of all patient payments

Verify insurance and eligibility for scheduled patients

Time management abilities

Good judgment and decision-making skills

Working knowledge of insurance plans and their rules

Basic knowledge of medical terminology

Ability to handle a high volume of clients with skill and confidence

Perform other duties, as delegated

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