Shift Supervisor

Job Description

Join Our Team at LakeSide Trading 1 – Shift Supervisor

Location: Union Springs, NY

Starting Pay: $17.00/hour

Job Type: Full-Time (30–40+ hours/week)

Are you a natural leader with a passion for customer service and team success? LakeSide Trading is looking for a dependable and motivated Shift Supervisor to help lead our Union Springs team and ensure smooth, efficient store operations.What You’ll Do

As a Shift Supervisor, you’ll play a key role in both customer service and team leadership. You’ll oversee daily store operations, ensure high service standards, and support team members during your shift. Your responsibilities will include:

Leading and supervising retail staff during scheduled shifts

Opening and closing the store, including securing cash drawers and alarms

Delivering exceptional customer service and resolving customer concerns

Managing employee performance and providing coaching as needed

Monitoring shift activities to ensure adherence to policies and safety procedures

Handling transactions, refunds, and voids at the register

Maintaining a clean, organized, and well-stocked store environment

Supporting team members and promoting a positive, productive work culture

Communicating shift updates and needs with upper managementWhat We’re Looking For

To be successful in this role, you’ll need to be:

At least 18 years old

Experienced in retail or customer service (2+ years required)

Experienced in a supervisory or lead role (1+ year preferred)

Capable of multitasking in a fast-paced environment

Confident in managing a small team and resolving conflicts professionally

Reliable, detail-oriented, and organized

Comfortable working independently and making decisions under pressure

Able to lift 50 lbs. and stand for extended periods (6+ hours)

Available for flexible scheduling, including nights, weekends, and holidays

Able to pass a background check and drug screening (no felony or theft convictions)

Equipped with basic math and computer skills

Driver’s license preferredWhat You’ll Get

Weekly Pay

Leadership Bonus Opportunities

401(k) with Up to 7% Company Match

Medical, Dental & Vision Insurance (Full-Time)

Paid Vacation, Holidays & Personal Time

Guaranteed Time Off on Christmas & Thanksgiving

80% Childcare Cost Coverage (Full-Time)

Employee Assistance Program & LifeMart Discounts

Referral Bonus Program

Career Growth & Leadership Development

Work-Life Balance with Flexible ShiftsAvailable Shifts

Shifts vary, but typical hours include:

6:00 AM – 2:00 PM

8:00 AM – 4:00 PM

10:00 AM – 6:00 PM

12:00 PM – 8:00 PM

2:00 PM – 10:00 PMReady to Apply?

If you're a motivated leader ready to take the next step in your retail career, LakeSide Trading is the place for you. Join a supportive team in a fast-paced, customer-first environment where your leadership skills truly matter.

Full-time