Shift Supervisor (Inbound & Outbound)

Job Description

Title: Shift Supervisor (Inbound & Outbound)

Date Created: June 12, 2025 Job Code: 3030

Salary/Hourly: Salary

Job Family: Logistics Location: McAllen, TX

Reports to: Operation Manager (Inbound or Outbound)

Job Description:

The Shift Supervisor (Inbound and Outbound) is responsible for managing all day-to-day activities related to a particular shift in either the receiving (inbound) or shipping (outbound) function of the production area/warehouse. This role ensures operational efficiency, team productivity, and compliance with safety and quality standards while meeting company KPIs and customer service expectations.

Duties and Responsibilities:

Supervise, coordinate, and monitor daily operations and personnel during assigned shift.

Ensure employees follow safety protocols, quality standards, and company policies.

Assign and adjust work schedules and responsibilities to meet production or operational demands.

Train and coach team members on standard operating procedures (SOPs), equipment, and performance expectations.

Conduct daily shift meetings to communicate goals, safety updates, and other operational information.

Monitor workflow to ensure productivity, order accuracy, and on-time completion of tasks.

Troubleshoot and resolve issues that arise during the shift, escalating when necessary.

Ensure accurate record-keeping (attendance, production logs, inventory tracking, etc.).

Communicate shift reports and performance updates to management.

Promote teamwork, employee engagement, and a respectful workplace culture.

Adhere to all Food Defense, Good Manufacturing Practices (GMP), and HACCP program requirements.

Own and execute all Quality Management System (QMS) processes relevant to ECP operations.

Ensure compliance with general safety and regulatory requirements, including OSHA, USDA, FDA, and Texas state regulations.

Successfully manage daily operations and productivity of a dynamic temporary workforce.

Qualifications

High school diploma or GED (required); Associate degree or vocational training in logistics/supply chain is a plus.

2–4 years of warehouse/dock experience, with at least 1 year in a leadership or supervisory role in operations, logistics, warehouse, or supply chain management.

Experience in the Food or Produce specific industry is a plus.

Experience managing temporary and full-time staff is preferred.

Excellent written and verbal communication skills.

Highly organized, with the ability to manage multiple priorities in a fast-paced environment.

Proven ability to drive efficiency, process improvements, and streamline operations.

Willingness to work flexible hours as needed (including nights/weekends in peak periods).

Work Environment and Physical Requirements

The employee must frequently lift and/or move up to 50 pounds. The employee is regularly exposed to energized electrical gear, moving mechanical parts, tools and vehicles. Also, the employee is occasionally exposed to low permissible levels of ionizing radiation. The noise level in the work environment is usually loud. Constant work in temperatures averaging 41F is required.

Reveam is an Equal Opportunity Employer. Reveam does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Full-time