Front Desk Receptionist

The Front Desk Receptionist is responsible for delivering clerical support and assisting in the daily operations of our Fitness, Tennis, and Pool facilities. This includes maintaining online schedules, booking appointments, and ensuring the highest levels of member and guest satisfaction. This position contributes to the overall success of the Fitness, Pool, and Tennis Center by embodying the club's mission, vision, and values.

Rate of Pay: $16.00

This is a part-time position.

Ideal candidates would be able to have varied schedules, including days, evenings, and weekends.

General duties include but are not limited to the following:

Greeting and directing members and their guests to the proper area of the facility using the member name when possible.

Answering a multi-line phone system while handling member and guest inquiries.

Keep the online schedule system up to date with reservations and appointments.

Ensure all guest fees, service fees, and class fees are correctly charged.

Maintain constant communication with massage therapists and hairdressers to book and confirm appointments.

Communicate and process all information from shift to shift and day to day.

Responsible for data entry and maintaining records using Excel, Word, and Member Service software.

Candidate Requirements:

Previous Front Office Experience. Hospitality is a plus.

Outgoing, friendly, and professional.

Detail-oriented.

Excellent time management skills.

Ability to multi-task.

Up to date with current computer and phone technology.