Education Director

As the Education Director, you will inspire and implement education strategies, develop high-impact training programs, and collaborate with cross-functional teams to elevate brand presence and sales performance.

Key Responsibilities

Education & Strategy Implementation

Lead the adaptation of global education & artistry strategies for regional/local relevance.

Develop and cascade curriculum with an Omni-channel (O2O) mindset, ensuring seamless execution.

Align education programs with business priorities, setting clear expectations for the Education & Artistry team.

Ensure consistency in brand messaging, program delivery, and education calendars across affiliates.

Oversee localization of materials (translations, adaptations) and program launches.

Retail & Commercial Strategy

Drive retail productivity (traffic, conversion, AOV, retention) through education initiatives.

Plan and execute regional/market-led events (virtual & in-store), ensuring compelling content and execution.

Optimize service standards and track KPIs to enhance customer experience.

Partner with Retail Lead on action plans, KPI tracking, and performance reporting.

Go-To-Market Execution

Align education strategies with regional/affiliate business plans to drive category leadership.

Develop training modules supporting new product launches (NPL) and marketing campaigns.

Enhance virtual selling, livestreaming, and digital consultation capabilities across markets.

Content Creation & Social Engagement

Collaborate with Artistry & Marketing teams on social media strategies and influencer programs.

Create engaging content to support campaigns and brand storytelling.

Qualifications

8+ years of experience, with at least 4 years in education/artistry leadership (cosmetics/beauty industry preferred).

Regional experience (APAC) is a plus.

Strong background in retail education, artistry, and commercial training.

Exceptional communication, public speaking, and teaching skills.

Proven ability to develop training programs (digital/offline) and drive sales results.

Proficiency in Excel, PowerPoint, and Microsoft Office.

Fluent in English.

Willingness to travel.

Why Join?

Lead education for a prestigious global beauty brand with a strong APAC presence.

Drive innovation in artistry, retail, and digital education.

Collaborate with top industry talent in a dynamic, fast-paced environment.

Interested? Apply now or share with your network!