Account Receivable Officer

Responsibilities:

Send SOAs to customers on a weekly basis

Communicate & chase payments to customers through email, texting, call or visit & recording the results in the system

Perform account reconciliations and monitor the account details of customers

Monitor the delayed or missed payments and other irregularities

Research and resolve payment errors

Review the status of accounts and generating analysis on age

Ensure compliance with the procedures of the company

Examine and solve customer queries and complaints

Issue dunning letters to customers up to hold cargo according to policy

Coordinate and communicate with AR Controller Team regarding credit customer hold & release decisions

Encourage customers to send remittances as soon as possible

Allocate payment, cash advance & deduction proof from customers to correct invoices in a timely manner.

Requirements:

Bachelor degree in Accounting is a must

Having 2-3 solid experience as Account Receivable, preferable from shipping industry

Willing to work in Surabaya