Senior Technical Systems Analyst- Application Maintenance and Support

Job Summary

Job Description

Application Deadline: July 4, 2025

This role can be located the Caribbean Banking Market or in Canada where the successful candidate resides

What is the opportunity?

Are you interested in the opportunity to work as a Technical Systems Analyst? The candidate will have an exciting opportunity to join the Caribbean Technology team and gain valuable knowledge and insights, learn new concepts and build capabilities. The candidate will also benefit from rotations across the teams to gain a broad appreciation of the Technical Systems Analyst position. This opportunity will foster career exploration and enhance understanding through a combination of practical, hands-on business exposure with learning, mentorship and professional networking opportunities.

What will you do?

Manage system and application Support

Support Applications with the intent to improve uptime, reliability and general client experience

Co-ordinate and execute remediation tasks with all major stakeholders to ensure items gets resolved

Using different application techniques and tools to meet business requirements which includes component reusability, data sharing and security.

Coordinates design phases for small to medium projects/programs, identifying, tracking and resolving technical issues.

Review present applications being supported

Suggest / Implement enhancement to better support application

Improve application end-to-end availability

Research, advise and implement automated tools to improve application service

What do you need to succeed?

Must-have

Leadership acumen and a passion to apply it in a dynamic business environment

Excellent interpersonal and highly developed communication skills (verbal and written)

Creative and analytical thinker who is self-driven and capable of working in a fast paced environment

Systematic, Logical and Quick Thinker

Strong MS Office skills – Word, Outlook, Excel and PowerPoint

Experience or understanding of programming languages, databases, platforms, and/or code management tooling

Knowledge of Java Script, TypeScript, HTML, SCSS/CSS, Oracle, Java, Batch Scripting, SQL Server, SQL, Linux

Report building using SQL/ SSRS

Willingness to work outside conventional working hours

Nice-to-have

Knowledge of Oracle Application (Oracle Financial) and Core Banking System and process

Experience or understanding of web technologies, frameworks, middleware technologies, and/or design techniques and tools

Experience with testing methodology or frameworks

Ability to hand-code all components

Knowledge of domains, IP infrastructure, server operating systems, and domain registration standards, as well as an understanding of IT Standards, Methodologies, CMM, and audit requirements

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Network and build lasting relationships with students from diverse backgrounds

Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance

Leaders who support your development through coaching and learning opportunities

Work in a dynamic, collaborative, progressive and highly performing team

Ability to make a difference and lasting impact

Enjoy a comfortable work environment with the option to dress casually

Job SkillsComputer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:7-9 SAINT CLAIR AVENUE, 8:PORT OF SPAIN

City:Port of Spain

Country:Trinidad and Tobago

Work hours/week:37.5

Employment Type:Full time

Platform:TECHNOLOGY AND OPERATIONS

Job Type:Regular

Pay Type:Salaried

Posted Date:2025-06-26

Application Deadline:2025-07-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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