Outbound Sales Representative

Job Description

Outbound Sales Representative - Remote after 90 days

Job Summary

We are seeking a motivated and results-driven Telephone Sales Representative to join our dynamic sales team. In this role, you will focus on high-volume outbound calling with leads provided to you—no cold prospecting or lead generation required. While the leads may not be fully qualified or inbound, they are sourced by our marketing and engagement teams and have shown some prior interest or contact with our brand.

Your goal is to engage quickly, deliver a compelling pitch, handle objections, and close the sale in one call. This role is perfect for confident closers who thrive in a fast-paced, metrics-driven environment.

Please note: This position is required to be on-site in our Boca Raton, Florida office for the first 90 days for onboarding and training. After 90 days and based on performance, you may become eligible to work remotely.

Key Responsibilities

Outbound Sales (80%): Make a high volume of outbound calls daily to assigned leads with the goal of a one-call close.

Lead Engagement: Contact leads that have had prior touchpoints with the company (not cold calls), but may still require a strong opener and clear sales presentation.

Sales Execution: Present product/service offerings persuasively, handle objections, and secure a commitment on the first call.

Follow-Up (as needed): In cases where a second touch is needed, schedule and execute brief follow-ups to finalize the sale.

CRM Management: Accurately track all call activity, outcomes, and customer information in the CRM system.

Performance Reporting: Monitor and report on daily, weekly, and monthly sales performance metrics.

Team Collaboration: Provide feedback on lead quality and share successful tactics with peers and leadership.

Qualifications

1+ year of proven success in outbound or phone-based sales

Experience with one-call closes strongly preferred

Strong communication, persuasion, and negotiation skills

Resilient, competitive, and goal-driven personality

Ability to multitask and thrive in a fast-paced, high-volume environment

Proficiency with CRM software and sales tools

Must reside in South Florida and meet technical requirements listed below

What We Offer

Leads provided daily – no cold prospecting

Competitive base salary plus uncapped commission

Full training and ongoing support

Clear path for advancement into leadership roles

Benefits package including [ health, vision, dental, PTO, etc.]

Compensation

Our compensation structure is designed so Sales Reps have endless earning potential — we do not cap commissions!

Hourly base pay plus aggressive commission plan, bonuses, and spiffs

Average weekly commissions: $700

Average annual earnings: $70,000

Top performers earn $100,000+ annually

Base pay and commissions paid weekly

Schedule

We operate Monday through Saturday, 8:00 AM – 8:00 PM EST

You will work 40 hours per week (overtime may be available)

Two Saturday shifts required per month

Technology Requirements (to work from home)

Computer Requirements:

Windows PC with Windows 10 or 11 (NO Macs or Chromebooks)

Processor: 2.1 GHz or better (Intel i5-4440+ / AMD Ryzen 3+)

RAM: 8 GB or more

Storage: 120+ GB SSD or HDD with 20 GB free

At least 2 available USB ports

Integrated or connectable webcam

Monitor: 1920x1080 (recommended), minimum 1366x768

Wired keyboard & mouse

Wired USB headset (microphone + headphones)

Wired internet connection required (WiFi not supported)

Internet Requirements:

Must be from a cable or fiber provider

No dial-up, satellite, DSL, or wireless broadband

Minimum download speed: 5 Mbps

Minimum upload speed: 2 Mbps

Chrome browser (latest version)

Up-to-date antivirus software (Windows Security is acceptable)

S-Mode must be disabled

Recommended Additions:

Surge protector / power bar

Battery backup for power/internet (optional)

Company Description

ARW Home is here to help you feel at peace in your home. We're a family-owned, USA-based business, and we know how important it is to keep your loved ones safe, happy, and comfortable.

Our goal is to empower every homeowner with the coverage they need to feel confident, rain or shine. We understand that your home can be many things. A safe place. An investment. A reflection of you. And we know that when the appliances, systems, and other technology you depend on stop working, it can be a huge headache. That's where we come in.

Only ARW Home offers you comprehensive protection, professional accountability, and responsive service-all with a truly personal touch. Whether you've lived in your home for years or just bought it, our extensive lineup of products includes warranty plans for appliances and home systems, electronics protection plans, as well as water and sewer line plans. We'll make sure you get the coverage you need, just the way you want it.

ARW Home, The best protection for the unexpected.

Full-time

Fully remote