Field Services Engineer

Smarter, Better, Now.

ADB SAFEGATE's Airfield solutions has over 75 years' experience of delivering cutting-edge airfield ground lighting, enabling safe and efficient landings, taxiing, and take-offs.

The Opportunity

The Field Service Engineer - Columbia, SC is responsible for the field start-up and commissioning support for ADB SAFEGATE standard or advanced products. The Field Service Engineer assists customers, both internal and external, in isolating defects in the field and performs Preventative Maintenance tasks per contracts and Service Level Agreements.

You will make an impact by

Site Project Support

Coordinates on site electrical contractor installation requirements

Coordinates on site schedule and itinerary with contractors

On site system power up of equipment

Systems readiness check of most system equipment

Performs and assist in Systems Acceptance Testing (SAT) and formal customer walk through

Training and Presenting

Utilizes training standards and processes to produce internal and customer training programs

Performs technical training internally or for customers

Administrative

Creates timely expense reports, trip reports, and preventive maintenance results documentation as required

Technical Telephone Support

Provides professional, technical customer service over the phone, email, etc., to troubleshoot, diagnose and assist airfield employees and contractors find solutions to hardware and software issues (Only if required due to call volumes)

On a rotational basis, provides 24 hour, 7 days a week emergency telephone support

On a rotational basis, provides emergency and non-emergency telephone support during business hours.

The talent we want to inspire has...

Bachelor Degree in Electrical Engineering (EE) or Associate's in Electrical Engineering Technology (EET), equivalent degree, or equivalent experience

2+ years related experience or the equivalent combination of experience and education

Well versed in basic electronics including low voltage and high voltage

Able to review electrical wiring diagrams and 1-line diagrams

Able to troubleshoot electrical systems using wiring diagrams

Basic to moderate understanding of computers, computer networks and network communications

Basic skills in Microsoft Office (Outlook, Word, PowerPoint, Excel)

Must pass any required BCI and FBI Background Check

Possession of a valid driver's license

Must maintain an insurable driving record

What's on offer

A dynamic and challenging environment that encourages growth and learning.

Opportunities to shape the future of our industry and make a significant impact on our company's business,

A collaborative culture that values innovation, integrity, and inclusivity.

Competitive compensation packages, including health benefits etc.

If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying!

What to learn more about working at ADB SAFEGATE then check out our Career's website