Job Description
Ticket Seller - Part-time Seasonal (Spring-Fall)
Job description
City Center Rink is in the heart of downtown Providence between Biltmore and Burnside Park. It is one of the 120 city parks in Providence, including 12 downtown parks. During the spring, summer and fall season, The Providence Rink serves over 5,000 roller skating patrons, 1000 sports league participants and many more visitors to the park. It is the premier destination for visitors to explore our downtown parks and a staple in the community for outdoor activities.
The City Center Rink is looking for a seasonal ticket seller position. The staff member will work under the supervision of assistant managers and will report to the Director of Athletic and Event Facilities.
Opportunities at the City Center are fun, fast paced and challenging. Ticket seller staff should be able to handle high volume customer service and communicate effectively.
Responsibilities include, but are not limited to:
Use of Lilypad POS (Point of Sale), ticket selling, customer service, answering phones, and customer communication
Opening and closing the cash drawer
Assist in opening and closing of the facility
Meeting high levels of customer service
Communicate to patrons about the waivers
Communicate with staff and Management via radio
Visually watch rink for safety or challenges
Communicate clearly and positively with all customers and staff
Replenish and restock merchandise and party supplies as needed
Keeping a balanced cash drawer and minimizing mistakesRequirements:
Attend required training dates
Evening and weekend hours and holidays will be included - must be available for 2 holidays at minimum
Experience working with a POS system, handling cash, working in a cash drawer
High volume customer service - Retail or other customer service required
Experience answering phones
Must be comfortable working in outdoor conditions
Other duties may be assignedJob Type: Part-time
Pay: $16.00 per hour starting
Schedule:
Day shift
Shift availability:
Work Location: In person
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