Clinic Experience Associate

Job Description

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? Rock Valley Physical Therapy is looking for a full-time Clinic Experience Associate to join our team in Clinton, IA.

What You'll Do:

As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors. Your role will be essential in keeping our clinic running smoothly and efficiently.

Day-to-day responsibilities include:

Greeting and checking in patients with warmth and professionalism

Scheduling appointments and managing the clinic calendar

Verifying insurance and collecting accurate patient information

Answering phone calls and responding to patient inquiries

Supporting the front desk with a focus on detail and organization

Why Rock Valley?

At Rock Valley Physical Therapy, we don't just treat patients-we build relationships. Our team is known for its positive energy, teamwork, and commitment to exceptional care. As a Clinic Experience Associate, you'll be at the heart of that mission, helping patients feel heard, supported, and valued from start to finish.

Ready to Make a Difference?

Full-time