Client Relationship Manager

Job Description

Client Relationship Manager Charlotte, NC Full-Time Commercial Landscaping

Compensation: Competitive, based on experience.Make an Impact Where It Matters.

At Lawrence Landscape Group, we don’t just maintain properties we build long-lasting relationships and leave lasting impressions. We’re looking for a Client Relationship Manager Who thrives on communication, quality, and leadership. If you're driven, proactive, and ready to be the face of a growing commercial landscaping company, we want to meet you. What You’ll Do

As a CRM, you’ll manage a portfolio of commercial clients and work closely with our production team to ensure exceptional service. Your role will blend communication, problem-solving, and sales to deliver real results every day. Your Key Responsibilities

Be the main point of contact for assigned clients

️ Conduct regular property walks and monthly quality inspections

Identify and present landscape enhancements to improve client properties

Address service issues quickly and coordinate resolutions with the Production Manager

Lead the onboarding process for new clients and ensure a smooth transition

Build lasting client relationships through consistent communication and follow-up

️ Model leadership in the field—assist on-site as needed and support team success What We’re Looking For

2+ years in landscaping, property management, or client services

Strong communicator who can balance professionalism and approachability

Detail-oriented, organized, and great at follow-up

Valid driver’s license (required)

Bilingual (Spanish/English) is a plus What You’ll Get

Competitive pay based on experience

Career growth in a fast-paced, team-oriented company

Leadership development and ongoing support

Opportunities to make a visible impact in your work

A company that values integrity, quality, and people ️ Ready to Grow With Us?

Be part of a company where your voice matters, your work is valued, and every day brings a chance to make something better.

Lawrence Landscape Group – Charlotte, NC

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Full-time