Hybrid Administrative Associate - Mon - Fri

Williams Lea is hiring a Hybrid Administrative Associate for our Columbus, OH office to work Monday to Friday 10:00 am to 7:00 pm!

Pay: $20.00/hour

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)

401k Retirement Savings Plan Including Employer Match

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Short-term & Long-term Disability

Healthcare & Dependent Care Flexible Spending Accounts

Domestic Partner Coverage

Commuter Benefits

Legal Assistance

Employee Assistance Program (EAP)

Company Provided Parking

Additional Employee Perks and Discounts

Job Duties

Utilize appropriate logs and/or tracking software for all administrative work

Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task life cycle.

Perform work in administrative support, including, but not limited to, answering phone line, providing customer service, editing documents for communications/memos/presentations, data entry for expense/time/other, creating reservations/scheduling (Meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support

Use established procedures, standards, and formats to complete administrative requests to client satisfaction

Communicate with team members, lead, supervisor or client on job or deadline concerns

Meet contracted deadlines for service delivery to our clients

Troubleshoot basic software or hardware problems

Help to foster a proactive environment of continuous service enhancement and relationship building with the client

Perform quality assurance on work of others, as requested

Adhere to Williams Lea policies, in addition to client policies

Use equipment and supplies in a cost efficient manner

Job Qualifications

High school diploma or equivalent

Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment

Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills

Familiar with other software programs for providing administrative support

Strong attention to detail; able to work on multiple projects simultaneously

Must have good organizational skills

Must be able to meet deadlines and complete all projects in a timely manner

Ability to handle sensitive and/or confidential documents and information

Able to exercise good judgment to make decisions that conform to business needs and policy

Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

Ability to maintain professional composure when working with immediate deadlines

Ability to work both independently and collaboratively as part of a team

Ability to work in a fast paced environment

Ability to communicate professionally both verbally and in writing

Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

Must be self-motivated with a positive attitude

Proven customer service skills are required in order to create, maintain and enhance customer relationships

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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