Assistant Sales Manager

About Milan Laser Hair Removal

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 390+ locations throughout 35+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Status: Full-Time

Position Summary:

With our continued growth and success, we are excited to hire an experienced, full-time Assistant Sales Manager to assist in leading our dynamic team in Columbus (Dublin), OH. As the Assistant Sales Manager, you will work one-on-one with clients to deliver exceptional consultation experiences, helping them create their dream treatment packages and explore tailored financing options. In partnership with the Clinic Manager, you will drive sales KPI performance, oversee daily clinic operations, and ensure a world-class client experience.

Additionally, this role will take the lead in managing the team and operations whenever the Clinic Manager is absent, ensuring the smooth functioning of the clinic.

Responsibilities:

Lead consultations with clients to uncover their needs and deliver personalized recommendations

Present and negotiate financing solutions to help clients achieve their goals

Promote upsells and additional services to current clients

Engage with clients to maximize satisfaction and long-term relationships

Model a passion for delivering exceptional service and uphold Milan's high standards of professionalism

Manage scheduling, appointment confirmations, and client communication

Maintain and update client records and facilitate client reviews

Support medical staff by ensuring treatment rooms are well-maintained

Perform opening and closing duties and process client financial transactions

Lead the team in day-to-day operations in the absence of the Clinic Manager

Perform additional tasks as assigned by leadership to support departmental and organizational objectives

Requirements:

High school diploma or equivalent (e.g, GED) required

Experience in a commission driven environment driving world class experiences for every client preferred

Exceptional communication skills, both written and verbal required

Ability to work independently required

Works well in a team environment required

Ability to maintain highly confidential information required

Ability to use a computer and sales software required

Ability to work 40 hours per week, including rotating Saturdays and evenings, or as the business requires

Benefits Include:

Medical, dental, vision, disability and life insurance within 30 days

Paid time off starting immediately

7 paid holidays a year

401k retirement plan with vested employer match

Career advancement opportunities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer