Mailroom Clerk

Job Summary:

We are seeking a dependable and customer-focused Mailroom Clerk to operate in a fast-paced print production environment. This role involves managing high-volume print jobs, performing general office services, and providing outstanding customer service. The position includes responsibilities such as print finishing, shipping, receiving, and workplace maintenance. Reliability, attention to detail, and the ability to follow job specifications are critical to success.

Job Responsibilities:

Operate production copiers including paper and toner loading, jam clearing

Collate and bind printed materials per job tickets using appropriate binding methods

Organize book orders and ensure accuracy of each job

Pack and ship completed jobs using Endicia, FedEx, and Pitney Bowes software

Scan inbound and outbound packages and perform daily mail pickups

Maintain clean and organized production rooms and restock supplies

Unbox and organize paper reams for accessibility

Receive and deliver incoming packages

Deliver exceptional customer service by actively engaging and acknowledging customers

Evaluate customer needs to recommend additional services or refer to sales team

Required Skills:

Basic mechanical aptitude for operating printers/copiers

Ability to read and follow detailed job specifications

Strong organizational and multitasking abilities

Effective communication and customer interaction skills

Proficiency with or ability to learn shipping software (Endicia, FedEx, Pitney Bowes)

Physical ability to lift and move packages, unbox materials Preferred Skills:

Prior experience in a print production or mailroom setting

Familiarity with binding equipment and print finishing techniques

Certifications:

Not required, but any certifications in print production or office services are a plus

Education:

High school diploma or GED required

Education: High School