Receptionist/Administrative Assistant

Job Description

Welcome to our job board, where innovation meets opportunity. At the DHM Agency, we are on a mission to rebuild healthcare delivery, creating a system built for the future. We are looking for passionate and talented individuals who share our vision of transforming every aspect of healthcare. If you are driven by a desire to make a meaningful impact and thrive in a dynamic, forward-thinking environment, you've come to the right place.Position Summary:

The Receptionist/Office Coordinator is the face of our agency, responsible for providing exceptional customer service to clients, visitors, and staff. This position ensures smooth daily office operations by managing administrative tasks, coordinating office resources, and maintaining a welcoming environment aligned with our agency's values of humanity, growth-oriented, innovation, and high-quality service.

Personality Characteristics

Highly organized

Strong multitasker

Excellent communicator

Detail-oriented

Proactive problem-solverKey Responsibilities:

Key Responsibilities:

Front Desk Operations

Serve as the first point of contact for visitors, clients, and staff, ensuring a professional and friendly reception experience.

Answer and direct incoming phone calls, emails, and inquiries promptly and accurately.

Maintain a clean and organized reception area.

Administrative Support

Manage and distribute incoming and outgoing mail and deliveries.

Assist in scheduling meetings, appointments, and conference room bookings.

Maintain office supplies by tracking inventory and placing orders as needed.

Support the team with data entry, filing, and other clerical tasks.

Coordination & Communication

Act as a liaison between office staff, vendors, and clients, ensuring timely communication and follow-up.

Assist in onboarding new employees by coordinating office setup and providing orientation materials.

Handle general inquiries about agency services, directing complex questions to appropriate team members.

Agency Alignment

Uphold and promote the agency's mission to deliver exceptional care and create a positive impact within the community.

Foster a culture of inclusivity and teamwork in all interactions.Qualifications:

High school diploma or equivalent; associate degree preferred.

Strong communication and interpersonal skills.

Proficient in Microsoft Office Suite and comfortable learning new technologies.

Excellent organizational and multitasking abilities.

Ability to maintain confidentiality and handle sensitive information with professionalism.Work Environment:

This is an onsite, full-time position based at our agency's headquarters. The role requires frequent interaction with staff, clients, and external visitors, making adaptability and a positive attitude essential.

Full-time