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Client Relations Associate - Entry Level

Company:
New Catalyst
Location:
Watterson Park, KY, 40218
Pay:
40000USD - 55000USD per year
Posted:
June 26, 2025
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Description:

Job Description

Are you a people-person with a passion for customer care and relationship building? Join our fast-growing team as an Entry-Level Client Relations Associate and kickstart your career in client engagement, account management, and sales support — all while gaining hands-on training and real-world business experience.

We’re looking for motivated, detail-oriented individuals who thrive in a fast-paced, team-driven environment. No prior experience? No problem. We offer comprehensive paid training and a clear path to advancement.What You'll Do:

Serve as a professional and friendly point of contact for clients

Address client inquiries, provide timely support, and ensure exceptional service delivery

Build and maintain strong, long-term relationships to enhance client satisfaction and retention

Assist in managing accounts, tracking interactions, and updating client records via CRM software

Identify client needs and support the sales team in offering effective solutions

Handle administrative tasks including data entry, reporting, and internal coordination

Collaborate with marketing, operations, and sales departments to deliver seamless client experiences

Participate in training workshops and team-building sessions to boost your professional growthWhat We’re Looking For:

Strong communication and interpersonal skills

A positive, customer-first attitude with a professional demeanor

Detail-oriented and well-organized with effective time management skills

Team player who can also work independently and take initiative

Quick learner who adapts well to changing priorities and environments

High school diploma or GED required (college degree preferred but not required)

Experience in customer service, sales, or administrative roles is a plus — but not necessaryWhat You’ll Gain:

Paid, hands-on training to develop valuable skills in client services, communication, and account management

A clear career path with opportunities to move into team leadership and management roles

Exposure to business operations, marketing strategy, and sales support

A collaborative, supportive team culture that encourages continuous growth

Competitive pay with performance-based bonuses and incentivesPerfect For:

Entry-level job seekers interested in client services, business, or account coordination

Recent grads or career changers looking to develop transferable, in-demand skills

Individuals from retail, hospitality, or customer-facing roles seeking a long-term professional track

Motivated communicators who enjoy building relationships and solving problems

Full-time

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