Senior UI/UX Designer

HATCH

Senior UI/UX Designer

About Hatch

At Hatch, we’re building AI that doesn’t just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we’re scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagement.

About the Role

We're looking for a Senior Product Designer to join Hatch’s high-impact product and engineering team. This is a senior-level role focused on designing elegant, scalable, and developer-friendly interfaces using ShadCN UI and modern design systems. You'll work closely with engineers, product managers, and AI researchers to shape intuitive experiences across our platform and AI-powered workflows. This role reports directly to the CEO.

Location

Hybrid in NYC (SoHo office)

What You’ll Do

Interface Design & Systems Thinking

Own the end-to-end design of core product experiences across web and internal tools.

Build scalable UI systems using ShadCN and Tailwind CSS, in collaboration with front-end engineers.

Design for developer-facing tools, AI workflows, and data-heavy interfaces that balance power and simplicity.

Product Collaboration

Work closely with product and engineering to shape feature requirements and prioritize design investments.

Lead the design process from early exploration through polished execution — sketches, prototypes, and handoff-ready components.

Design System Leadership

Own and evolve our design system, ensuring consistency across Hatch's platform.

Contribute to a scalable component library built on ShadCN that integrates seamlessly with our React + Tailwind stack.

User Research & Feedback

Drive continuous feedback loops with users through testing, interviews, and rapid iteration.

Turn complex workflows into intuitive interfaces informed by research and behavior data.

Cross-functional Partner

Advocate for design best practices across the company.

Partner with engineering on implementation, performance, and accessibility — not just pixels.

What We’re Looking For

6+ years of experience in product design, UX/UI, or systems design in high-growth tech environments.

Mastery of Figma and comfort working closely with React-based component libraries like ShadCN or Chakra UI.

Proven track record of designing interfaces for complex applications, ideally with developer or data-facing features.

Experience working in cross-functional teams where design is a strategic partner.

A systems-thinking mindset — you care about reusability, scalability, and clarity in your work.

Strong communication skills and the ability to explain design rationale to both technical and non-technical partners.

Nice to Have

Experience designing for AI or data-driven products.

Familiarity with Tailwind CSS, Next.js, or Radix UI.

A personal interest in developer tools, infrastructure, or technical problem-solving.

Why You Should Join

Design at the frontier of AI and software infrastructure — shaping the tools that power tomorrow’s workflows.

Join a culture that values speed, trust, and technical depth across all functions.

Work with a world-class team of engineers, product leaders, and ML practitioners who care deeply about quality and craft.

What We Offer

Competitive salary and equity

Medical, dental, and vision benefits

401(k) plan

Flexible PTO

Opportunity to build at the ground floor of a high-growth, mission-driven company

Not offering sponsorship

Why Hatch

Shape the future of AI-driven customer service

Build alongside founders and leaders who value speed, ownership, and ambition

Solve hard problems that impact real businesses and customers

Join a team of builders who care about great engineering, fast execution, and each other