Drafting & Engineering Support Technician

Full-time

Description

Job Summary: The Drafting & Engineering Production Technician provides day-to-day assistance with standard detail creation, tool development/support, & process optimization. This position may also specialize in specific technical areas (e.g., advanced CAD scripting, certification documentation) based on individual skill sets and team needs.

Key Responsibilities:

· Develop and update standard details based on company guidelines, industry standards, and project requirements.

· Ensure proper version control and document management for all details.

· Collaborate on the development, testing, and deployment of drafting tools, macros, and templates.

· Troubleshoot user issues with CAD software, document the resolution process, and escalate complex problems.

· Conduct peer reviews of drafting work to ensure compliance with established standards and accuracy.

· Flag inconsistencies or errors early, recommending improvements to processes or templates.

· Assist in creating step-by-step guides, how-to documents, and quick reference materials for team members.

· Provide occasional training or onboarding sessions for new users on drafting best practices or tool usage.

· Assist in compiling documentation for product certifications and approvals.

· Track and update status of certifications, ensuring timely renewals or resubmissions.

· Participate in user acceptance testing for new tools and processes.

· Document test results, escalate issues, and suggest improvements.

· Provide CAD support to end-users by resolving technical issues and documenting common problems and solutions.

· Identify recurring workflow challenges and collaborate with the Support Manager to implement and monitor process improvements

· Work closely with the Support Manager to address ad-hoc requests or urgent production needs.

· Develop custom scripts, plug-ins, or macros to automate repetitive drafting tasks

· Test new workflows and gather feedback from internal users to refine tools

Benefits: This is a full-time position with competitive compensation and benefits package, including health insurance, 401(k) plan, and paid time off.

Requirements

Qualifications:

· Associate degree or certification in Drafting, CAD Technology, or related field (or equivalent experience).

· 2+ years in a drafting, design, or engineering support role.

· Hands-on proficiency with one or more CAD software packages (AutoCAD, MBS, Tekla, etc.).

· Demonstrated ability to create or modify macros/scripts (e.g., AutoLISP, Tekla Open API, or Python) for automating repetitive tasks is a plus, but not required.

· Detail-oriented, proactive, and a good communicator who can handle multiple priorities.

Key Competencies:

· Strong problem-solving skills and the ability to quickly learn new software tools or techniques.

· Thorough understanding of drafting standards, industry codes, and best practices.

· Ability to identify workflow inefficiencies and drive solutions through automation.

· Detail-oriented, ensuring accuracy in certification documents and tool tests.

· Flexible and adaptable to changing priorities within a fast-paced environment.

· Customer-service mindset, focused on responding to internal user needs effectively.