Client Assurance Analyst

Job Description

Client Assurance Analyst

Legal Services

Contract

$29.00-$34.00/hr

Monday-Friday 8:00am-5:00pm

Columbus, Ohio

What you’ll be doing:

Respond to client due diligence, ongoing monitoring, and risk/security assessments, including completing RFI and RFP questionnaires.

Coordinate with globally distributed subject matter experts (SMEs) to gather, validate, and ensure consistency of information for client responses and assessments.

Maintain and curate a centralized response repository, including reusable content, certifications, policy documents, and evidentiary materials.

Perform rigorous quality control checks on documentation and manage version control to ensure accuracy and compliance with standards.

Draft clear, tailored written responses that meet client expectations and align with internal quality and compliance standards.

Support compliance reviews and assessments against regulatory frameworks, industry standards, and internal controls.

Contribute to the development, review, and maintenance of compliance and risk management policies and procedures.

Assist with internal and external audits by collecting relevant documentation and facilitating communication with audit stakeholders.

Who we’re looking for:

Demonstrated experience responding to client RFIs, RFPs, due diligence questionnaires, and security assessments.

Strong writing, editing, and document curation skills, with the ability to produce clear and compelling content.

Skilled in project management, with proven ability to prioritize tasks and manage multiple deadlines simultaneously.

Exceptional attention to detail and a strong commitment to accuracy and quality.

Familiar with risk, compliance, and information security frameworks such as ISO 27001, SOC 2, and GDPR.

Willingness and ability to travel up to approximately 15

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Full-time