Web Services Engineer

Job Description

Web Services Engineer

Customer Skill Level(s): Senior

Must possess a current TS/SCI full scope Security Clearance

Position Description:

Installation and Configuration: Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.

Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.

Monitoring and Performance Tuning:

Monitor server performance and troubleshoot issues to ensure high availability and reliability.

Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.

Security Management: Implement and maintain security measures to protect web servers from threats and vulnerabilities.

Backup and Recovery: Manage backup and recovery processes to ensure data integrity and availability in case of server failure.

Documentation: Maintain accurate documentation of configurations, procedures, and policies.

Collaboration: Work closely with development and IT teams to support web application deployments and ensure smooth operation.

User Support: Provide support to users and developers for web server-related issues and inquiries.

Ticket-Based Support: Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.

Customer Service: Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.

Automation and Scripting: Develop and maintain automation scripts to streamline server management tasks.

Compliance:

Ensure that web server operations comply with organizational policies and industry standards.

Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.

Mandatory Skills:

Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).

Experience with monitoring tools and performance tuning.

Familiarity with CI/CD pipelines and DevOps practices.

Familiarity with database management systems (e.g., MySQL, PostgreSQL).

Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).

Proficiency in scripting languages (e.g., Bash, Python, PowerShell).

Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.

Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.

Must possess a current TS/SCI full scope Security Clearance

Qualifications: Twenty (14) years of experience as a Web Services Engineer or equivalent in programs and contracts of similar scope, type and complexity is required. Bachelor's degree in a related program.

Nineteen (19) years of experience as a Web Services Engineer or equivalent in programs and contracts of similar scope, type and complexity is required if applicant does not possess a Bachelor's degree in a related program.

Salary: $135K – $155K

Company Description

IT-CNP is a trusted advisor to the U.S. Government and its supporting contractors, delivering its own independent secure cloud infrastructure, as well as practical and value-driven solutions that address the most challenging mission-critical technology requirements.

FedRAMP High Certified

Full-time