Mental/Behavioral Health Intake Analyst

What we are looking for:

We are seeking candidates who want to join our impact-driven organization and who share our passion for advancing integrated mental and physical healthcare and eliminating stigma by providing services to those affected by mental illness, substance use, intellectual/developmental disabilities, and emotional disorders.

Our Intake Analysts help new individuals seeking mental health and substance use services at CNS Healthcare. They embrace a trauma-informed approach, leverage motivational interview techniques, and conduct comprehensive biopsychosocial assessments to determine the appropriate level of care to help individuals seeking service receive timely and quality care. Our Intake Analyst team also provides program orientation and detailed information about services to new individuals.

Our ideal candidate demonstrates competency in performing initial case management services, comprehensive biopsychosocial assessments, and support to new individuals. They maintain up-to-date knowledge of legal issues and civil rights applicable to providers of mental health services; such as commitment laws and procedures, duty to warn, duty to protect, guardianship, conservatorship, payee, Americans with Disabilities Act, and the Mental Health Code.

Compensation Range:

The starting pay for this position is $57,600 - $74,400 for limited licensed candidates, and $61,850 - $80,150 annual salary for fully licensed candidates, and is based on non-discriminatory factors such as skills and experience.

What’s in it for you:

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

Comprehensive medical insurance options

Employer-paid benefits including dental, vision, life, and short-term disability insurance

Retirement program with generous company default contribution and match

Generous PTO program starting at 18 days annually

16 paid holidays, including 3 floating holidays

Paid parental leave

Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role?

Please see below for a summary of job responsibilities and qualifications!

Ensure that the individual’s needs are identified and initially met through innovative and clinically effective methods.

Provide program orientation and detailed information to new individuals.

Complete all required admission paperwork: initial assessment and initial treatment planning as well as level of care assessment tools (LOCUS, CAFAS/PECFAS, DLA-20, etc.), NOMs and Substance Use Assessments.

Assign newly admitted cases to the various levels of care and notify Team Supervisor of assignment.

Participate in discharge planning with hospitals as needed.

Coordinate efforts with local law enforcement agencies, jail systems, hospitals, Common Ground, and other external agencies to provide services for individuals who may be candidates for mental health services or jail diversion.

Act as a hospital liaison with contracted hospitals for transitioning of individuals from inpatient settings to CNS Healthcare.

Work with other provider agencies in addressing the needs of individuals preparing to transition from various systems to the outpatient adult system

Engage individuals into treatments that are frequently hospitalized, and those that continue to refuse treatment.

Utilize formal and informal assessment practices in order to respond to the needs, desires and interests of individuals.

Participate in outreach activities that target community agencies and facilities such as jails, shelters for homeless, hospitals, etc.

Perform intake office coverage duties as assigned.

Use motivational interviewing strategies to engage and provide service to individuals.

Utilize a trauma-informed approach to deliver services.

Complete all required documentation completely, accurately, and in accordance with CNS

policy

Meet direct service productivity and documentation standards per agency and program expectations

Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.

Participate in and promote departmental and agency quality improvement initiatives.

Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.

Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.

Perform other related duties as assigned.

Qualifications:

Required

Master’s degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy

State licensure: Limited-Licensed Master’s Social Worker (LLMSW), Licensed Master’s Social Worker (LMSW), Limited-Licensed Professional Counselor (LLPC), Licensed Professional Counselor (LPC), Limited-Licensed Marriage and Family Therapist (LLMFT), Licensed Marriage and Family Therapist (LMFT), Temporary Limited-License Psychologist (TLLP), OR Limited-Licensed Psychologist (LLP)

At least 3 years of full-time experience in the human services field.

Valid and unrestricted Michigan Driver’s License

Reliable transportation and current proof of auto insurance

Working knowledge and understanding of mental illness, medications used in treating psychiatric disorders, and knowledge and experience with other interventions used to treat psychiatric disorders

Working Knowledge of Person Centered Planning and clinical compliance practices

Working knowledge of conflict resolution and crisis intervention

Working knowledge of legal issues and civil rights applicable to providers of mental health services; such as commitment laws and procedures, duty to warn, duty to protect, guardianship, conservatorship, payee, Americans with Disabilities Act, the Mental Health Code.

Proficient with computers and Microsoft office products

Proficient in the use of electronic health records (EHRs)

Ability to work closely with persons with mental or physical limitations

Ability to understand and value cultural and ethnic differences, their alternatives perspectives, lifestyles, etc.

Ability to write clear, concise reports and the ability to formulate and implement an effective treatment plan.

Ability to work collaboratively and build positive working relationships

Ability to recognize the importance of collecting and reporting on outcome data

Ability to apply methods for measuring the multiple variables of treatment outcome

Ability to communicate effectively, professionally, and courteously

Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature

Advanced time management, problem solving, customer service, interpersonal, and conflict resolution skills

Ability to be forward thinking and take initiative to accomplish goals and objectives of the department

Preferred

Prior experience in a community mental health setting.

About CNS Healthcare:

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.

Visit our website to learn more about our mission, vision, and values!