Program Manager

Job Description

Position Summary

The Contract Machining Manager will plan, monitor, implement, and launch programs to meet customer objectives and expectations.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Keep contact to sales accounts and categorizes accounts according to strategy of SF Tooling Group

Identifies sales opportunities, organizes and manages them in transparent sales funnel

Clarifies customer’s requirements and reflects the requirements in a quotation with a focus on comprehensive solutions

Executes estimations on which quotes are based. Establishes and continually improves a process to increase precision in calculations

Manage and direct ongoing project – responsible for problems, developing solutions, coordinate project milestones and conducting meetings with your team

Interface of technical and commercial questions to our customers (in contract machining)

Communicate the project progress from a technical point of view and ensure a timely implementation

Maintain existing and develop new customer relationships

Test, evaluate and implement customer requirements for feasibility, costs, and design

Obtain sufficient resources for successful completion of project

Estimates projects

Responsible for project budget and timeline

Participate in advanced quality planning, job progress and quality review meeting

Determine necessary materials, supplies and outside services to complete project

Update internal and external contacts on project status/activities

Review and communicate priorities with team members

Troubleshoot any issues/nonconformance with required documentation

Performing other duties as assigned

Observe all safety rules & regulations

Compliance of quality system requirements

Compliance of customer, regulatory and statutory requirements

Support continuous improvement initiatives

Observe customer, regulatory and statutory requirements

Traveling may be required based upon customer needs

Desired Qualifications (Knowledge, Skills, and Abilities)

Minimum five years’ experience in Tool & Die manufacturing and/or machining experience

Customer relations management experience

Excellent working knowledge of machining processes and in-depth understanding of tool and die manufacturing

Knowledge of machining, tool & die, modeling, programming, die cast process

Good understanding of similar industrial practices (electrical, plumbing, hydraulics)

Understanding of Federal and State OSHA standards

Understanding of basic employment rules and regulations (State and Federal)

Strong organization, leadership, verbal and written communication skills

Strong computer aptitude, including Microsoft Office applications

Flexible individual – can adapt to constant change and keep the project and personnel moving in the right direction

Must possess proficient ability to communicate in English in oral and written format

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasional lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Onsite presence is required.

Full-time