IT Technician

Responsibilities:Deliver technical and administrative support for client software and equipment through remote as well as onsite administration for physical security systems (CCTV and security software), intrusion detection, and access control managementDeploy and build new hardware and solutions including servers, workstations, mobile devices, cameras, access control hardware, UPS batteries, remote access technologies, switches, routers, and wireless technologiesPerform other duties as assigned Qualifications:Network experience and knowledge of configuration and troubleshooting of routers, switches, wireless, firewalls, LAN/WANPrevious desktop/server/helpdesk experience supporting hardware and software in a corporate environmentOne or more industry recognized certifications (CompTIA/Microsoft/CISCO/etc); Cisco CCNA strongly preferredTroubleshooting skills and experience resolving and documenting customer issues using a formalized ticketing systemExperience with remote troubleshooting, monitoring, and diagnostic toolsTechnical writing and detailed documentation skills (Visio/AutoCAD/diagrams/flow charts/etc)Prefer hands on experience with physical security systems, PACS, VMS, PLC, Cameras, and security softwarePrefer experience with shared storage technologies (RAID, ISCSI, SAN)Prefer experience with virtualization and cloud technologies (AWS/Azure/VMWARE)Prefer basic programming or script experience (SQL, HTML, Python, Java)Valid driver’s license with acceptable driving record