IBM MQ SME

MQ / Middleware Systems Engineer The MQ/Middleware Systems Engineer will provide key input and support into technical designs for a variety of projects.

Responsible for the implementation of all changes to Middleware components, from request for change or project initiation through to deployment and review, to supporting the continued availability, effectiveness, and risk compliance of the infrastructure.

Takes responsibility for completing tasks, focusing on requirements, and planning to meet client needs, which the job holder helps to identify, advice and recommend technical solutions based on experience and Industry knowledge.

Key duties include: Reporting to MQ/Middleware Task LeadProvide 24x7x365 integration support for all Middleware components (including networking) and supported applications interfaces, including but not limited to MQ Supported Products (commercial-off-the-shelf and proprietary)Support configuration of queues and queue managersSupport efforts to automate operation and maintenance functionsSupport patching and maintenanceSupporting Application team troubleshooting and root cause analysisEngaging Vendor as required for technical supportMaintain status of all tasks and projects in JiraProvide on-call incident and change request support according to the approved process/procedures, coordinating with Enterprise Operations Center (EOC) incident management staff, application owners, and technical SMEs as necessary Qualifications: US Citizenship3 years of experience and a B.S.

degree.

Bachelor of Science (BS) can be substituted with an additional 4 years of related experience2+ years’ experience IBM MQ configuration and maintenance2+ years’ experience with Third Party Message Queuing Products (ActiveMQ, RabbitMQ, Kafka, Etc.)2+ years’ experience providing incident, problem and change management support for 24x7 infrastructure operations2+ years’ experience in depth experience of working in a 2nd/3rd line IT support or project delivery environment1+ years’ experience with scripting and automation (Bash Shell, Korn Shell, Windows Batch, Etc.)Knowledge of Programming Languages (JAVA and C++)XML Configuration and layout working knowledgeJSON Configuration and layout working knowledge3 years’ experience working on high visibility or mission critical aspects of a given program and performing functional duties independently