Program Manager - Workforce Innovation And Act

Work in partnership with the Project Director on planning and overall day-to-day operations/program development/contract management/human resources/staff development/business developmentDevelop and maintain a communications plan and keep all lines of business communities appraised of project plans and related implications Provide day-to-day leadership, guidance, oversight and direction to the project in order to maximize contracted performanceDevelop strategic plans/quality management Implement project strategies that exceed Top Five contractual requirements including metrics, cost, and qualityManage the project monitoring and evaluation system, including project indicators and outputs to develop and promote appropriate evaluation strategies for program activitiesLead, supervise, and hold accountable direct reports to meet contracted performance expectationsCoordinate employee training, mentoring, work assignments, performance assessment, development and successionEnsure all staff are trained and assessed on funded programs, customer service, and HEART PrinciplesMaintain a library of knowledge and lessons learned from project activities, monitor reviews and auditsEnsure that all required reporting is submitted in a timely manner to the appropriate partiesPerforms other duties as requested QualificationsBachelor's degree from an accredited college/university in management, organizational development project management, or business administration requiredFive years of program level management level experience, related to human services in the for-profit, non-profit, quasi-governmental and/or government sectors or directly related progressively responsible work experience or equivalent combinations thereofExtensive knowledge with workforce development programsLead other projects of comparable size and complexity, or experience in a comparable role with similar required skills