System Engineer

Assists the Senior System Engineer to develop, implement and maintain documentation, best practices, standards, policies and procedures to continuously improve the performance, availability, reliability, integrity and security of the systems and cloud infrastructure.Assists the Senior System Engineer to plan, design, deploy, integrate, monitor, maintain and support systems and cloud infrastructure services consisting of enterprise identity and access management (IAM), physical, virtualized and cloud computing, storage area networks (SAN), Cloud Infrastructure as a Service (IaaS), enterprise email, related applications, systems and peripheralsMaintains extensive knowledge in IT systems and cloud infrastructure technology areas, such as enterprise identity and access management (IAM), physical, virtualized and cloud computing, storage area networks (SAN), Cloud Infrastructure as a Service (IaaS), enterprise email, related applications, systems and peripheralsMaintains a working knowledge in other IT infrastructure technology areas, such as enterprise networks, firewalls, Internet, remote access and Wi-Fi communications, VoIP telephone, call center, video conferencing, collaborations, audio visual and digital signage systems, related applications, systems and peripheralsTroubleshoots and resolves level 3 systems and cloud infrastructure problems and provide guidance to junior staff members during the troubleshooting of non-level 3 problemsPerforms root cause analysis of major systems and cloud infrastructure issues and develops strategies for preventative and permanent solutionsWorks with the data, voice, operations and security teams to create effective monitoring, alerting, reporting, automation and capacity planning for systems and cloud infrastructure equipment, systems and applications to ensure systems and cloud performance, availability, reliability, integrity and securityAssists the Senior Systems Engineer to develop technical specifications of purchasing documents (for example; Request for Proposals (RFP), BIDs, scopes of work (SOW), etc.) for the acquisition of systems and cloud infrastructure equipment and servicesPerforms systems and cloud infrastructure operations, maintenance, monitoring, reporting, support and project duties as required, including during non-business hoursPerforms related work as required JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT Minimum Job Requirements:Bachelor's Degree in Information Technology or related fieldThree (3) or more years of experience assisting with the planning, designing, implementation, integration, maintenance, and support of large systems and cloud infrastructure (preferably including Office 365 Applications/Email experience) Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education Preferred Qualifications:Working Knowledge of networking concepts, including TCP/IP, DNS, and DHCPMicrosoft O365, Exchange, and Linux experience Working experience with Windows Server, including installation, configuration, and troubleshootingCJIS certification