ServiceNow Developer

Position: ServiceNow Consultant Location: Pittsburgh, PA, Dallas, TX, Strongsville, OH, Birmingham, AL, Phoenix, AZ Ability to work remote: Hybrid - 3 days in office, 2 remote REQUIRED Intended length of Assignment: Through EOY Potential for Contract Extension: Yes Contract to hire W2 Function of the Group: Manages ServiceNow as a whole Initiatives/Projects: Migrating to new experience of ServiceNow Industry background: ServiceNow background, Prior Banking Team Dynamic: Currently six groups, with the plan to add two new groups.

Each group has 7-11, one product owner, one scrum master, one developer, quality engineers, and some groups have BSAs and platform architects Roles and Responsibilities:Perform design tasks and develop components of application and technical architectureDevelop test cases and dataExecute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.Assists with selecting appropriate platforms, integrates and configures solutions.Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.May provide consultation on common issues and best practices for junior staff.Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

Must Have Technical Skills: Level 3 – 10 years+ preferred by HMITOM & Discovery – Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap ConnectorsService Graph & Mapping – Experience in Service Mapping Implementation, CI Relationship ManagementConfigurations – Experience in Configuration of ITBM, HRSD, CSM.

Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control ListsIntegration & Automation – Experience in ServiceNow Integration but not limited to Salesforce, WorkDay, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, SplunkPerformance Analytics – Design & Implementation of Dashboard, ReportsITSM – Experience working on Change, Incident, Demand, Portfolio, Knowledge, Problem managementMigration & Upgrade – ServiceNow version upgrade, Use of ATF, Update set migration between lower env instancesService Portal, Employee Centre, Employee Centre Pro, Service Catalog Experience Flex Skills/Nice to Have:Policy & Compliance managementRisk ManagementAudit ManagementCyber Security Executive DashboardContinuous Auth & Monitoring WorkspaceRegulatory Change ManagementUse Case AcceleratorsGRC MetricsGRC Compliance Case Management Education/Certifications: ServiceNow System Administration Certified preferred, degree not required Role Differentiator: Transformation exposure to the new instance of ServiceNow Interview Process: Two rounds of interviews, 45 min-1 hours, video, one with manager, one technical