Program Manager

Clayton Services is seeking a Program Manager to join a thriving nonprofit organization in North Houston.

The Program Manager oversees day-to-day operations, staff supervision, and compliance for a federally funded community outreach program.

This role works closely with executive leadership to ensure program effectiveness, performance, and compliance with grant requirements.

Job Type: Temp-to-Hire Pay Rate: $30.00-$33.50/hour Benefits: Medical, dental, vision, 401(k), PTO, and more.

Program Manager Responsibilities: Collaborate with executive leadership on program planning, reporting, and overall strategic execution.Supervise direct service personnel and provide leadership in daily operations across program functions.Ensure all staff and coaches comply with organizational policies and procedures, including task completion, professional appearance, and adherence to assigned responsibilities.Uphold federal and state confidentiality regulations, including HIPAA and PII standards; conduct ongoing staff training on secure data handling.Develop comprehensive knowledge of all grant requirements and ensure program operations are aligned to meet deliverables.Oversee compliance for all service areas, including case management, intake, administration, marketing, and educational workshops.Monitor and verify timely and accurate data entry by case managers into program tracking systems (e.g., nFORM).Maintain accountability using timekeeping systems, ensuring staff adhere to work and lunch schedules.Train staff to meet all federal grant compliance requirements.Analyze performance metrics weekly, monthly, quarterly, and annually to track progress toward enrollment and program completion goals.Partner with intake and outreach teams to enhance enrollment processes and ensure recruitment benchmarks are achieved.Audit data entries and reports for completeness and accuracy, ensuring timely submission of grant deliverables.Build and maintain strong internal and external relationships to support program objectives.Evaluate program activities regularly and contribute to service expansion efforts.Offer innovative ideas to improve service delivery and program effectiveness.Visit partner sites to monitor service delivery and ensure compliance with grant guidelines.Track staff performance outcomes and present results to leadership.Compile and submit regular activity reports using Microsoft Office tools (Excel, Word, PowerPoint).Address participant concerns and report resolutions to leadership.Participate in program development, fundraising, and awareness efforts.Attend weekly staff and partner meetings to remain informed on operational updates.Promote the program in the community through outreach and engagement.Ensure proper security of office premises and staff work areas at the close of each day.May assist in facilitating program workshops.Perform other duties as assigned.

Program Manager Skills and Abilities: Strong leadership skills with the ability to motivate and manage a team toward common goals.Demonstrated attention to detail, strategic thinking, and ability to maintain confidentiality.Professional, team-oriented approach with excellent interpersonal and communication skills.Ability to travel locally to partner sites using a personal or company vehicle.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Innovative mindset with a drive for continuous improvement.Ability to work a flexible schedule as needed.Physically able to lift up to 30 lbs unassisted.

Program Manager Education and Experience: Bachelor's or Master's Degree, or 7–10 years of experience in a Program Manager, Program Director, or Coordinator role overseeing similarly structured initiatives.Experience working with diverse populations, including veterans, low-income families, or individuals facing housing insecurity.Proven track record in program development, strategic planning, and grant compliance.5–10 years managing federally funded programs and reporting.

Program Manager - Immediate need.