Student Success Manager - Engineering, Physics and Mathematics
Description:
About ACU
ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.
Title of Position Student Success Manager - Engineering, Physics and Mathematics
Posting Location Abilene, Texas
Department Enrollment and Student Life - Recruiting
Employee Class Exempt Reduced Full-time Staff
Basic Responsibilities
A. Recruit new students and retain first-year Engineering, Physics and Math students.
Achieve monthly, quarterly and yearly goals for applicants, admits and confirmed students.
Achieve first-year retention goals
B. Attend and/or coordinate special recruiting events on and off campus, including weekends when necessary, and as assigned by Enrollment.
Admitted Student Visit Days
Presidential Scholar Visit Days
Wildcat Preview Days
New Student Orientations
Evening with ACU
Admitted Student Receptions
School visits (if applicable)
C. Support the Enrollment Services Team
Expected activities include but are not limited to: attending admissions events, visiting with prospective families, conducting campus tours, recruiting outreach (phone calls, texts and notecards), and other duties as assigned by Enrollment.
Consistently achieve weekly prospective student contact and activity goals.
D. Collaborate with department chairs and faculty to share the current messaging of the programs with prospective audiences.
Meet with department chairs and faculty about current programs, research areas, missional opportunities, student stories and other academic experiences to share with prospective students.
Coordinate and plan activities in collaboration with departments.
E. Provide mentorship and promote student success for the first-year experience for students considering Engineering, Physics and Math.
Develop programming for student success including first year community building activities.
F. Manage student workers effectively
Essential Duties
A. Recruit new students and retain first-year Engineering, Physics and Math students.
Achieve monthly, quarterly and yearly goals for applicants, admits and confirmed students.
Achieve first-year retention goals
B. Attend and/or coordinate special recruiting events on and off campus, including weekends when necessary, and as assigned by Enrollment.
Admitted Student Visit Days
Presidential Scholar Visit Days
Wildcat Preview Days
New Student Orientations
Evening with ACU
Admitted Student Receptions
School visits (if applicable)
C. Support the Enrollment Services Team
Expected activities include but are not limited to: attending admissions events, visiting with prospective families, conducting campus tours, recruiting outreach (phone calls, texts and notecards), and other duties as assigned by Enrollment.
Consistently achieve weekly prospective student contact and activity goals.
D. Collaborate with department chairs and faculty to share the current messaging of the programs with prospective audiences.
Meet with department chairs and faculty about current programs, research areas, missional opportunities, student stories and other academic experiences to share with prospective students.
Coordinate and plan activities in collaboration with departments.
E. Provide mentorship and promote student success for the first-year experience for students considering Engineering, Physics and Math.
Develop programming for student success including first year community building activities.
F. Manage student workers effectively
Professional Development Requirements
A. Required Skills:
Strong sales skills: must have the ability to differentiate ACU from the competition.
Excellent communicator and strong presentation skills.
Strong people skills with a clear understanding of how to provide excellent customer service.
Knowledge and experience with contact management systems and Windows Microsoft software.
Strong time management skills are needed to handle the multiple tasks required in successful territory management.
B: Training Modules Required:
Regular Recruiting Team Meetings to keep up to date on changing programs, recruiting strategies, sales methods
SLATE customer relationship management system
Qualifications
A. ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU.
B. Bachelor’s degree required
C. Experience with STEM fields preferred
D. High initiative, dependable, focused
E. Strong communication and presentation skills
F. Goal-oriented, high professionalism G. Strong organizational skills
Physical Demands
A. Strong voice to endure extended periods of communication
B. Ability to endure long periods of standing and walking
C. Ability to travel
D. Long days and possible weekends
E. Handle stress well (high volume and high speed demands)
Technology Requirements:
A. This position must have their own cell phone.
Additional Information
ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.
ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.