Medical Assistant and Front Desk Supervisor
Description:
Medical Assistant and Front Desk Supervisor - Midlothian, VA 23114
General and Surgical Dermatology
REQUIRED EXPERIENCE
Minimum 2 years of experience with Clinical Dermatology as an MA
Minimum two years of work experience in a medical office
Minimum one-year Supervisory experience
Derm Scribing abilities & experience
EMR: EMA for scribing a plus
Payrange: $23.09/hr - $25.47/hr (based on experience)
Shift: Monday to Friday, 8a - 5p (half-day Friday)
Coordinates activities of Front Office, supervises staff in all receptionist functions
Greets patient at check-in, answers questions, and provides assistance as necessary.
Instructs new patients in completion of medical history and information forms and updates for returning patient's demographics and insurance information, as needed, checking forms for completion and signature
Confirms patients' insurance eligibility with patient, copying all pertinent information.
Enters appropriate data into computer, retrieves data, types correspondence and reports.
Generates encounter form and superbill.
Compiles all information for visit, including referral information, and distributes to clinical staff.
Prepares folders and maintains records of new patients, compiles medical charts, reports, and correspondence.
Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing system.
Prepares medical charts, encounter forms, and superbills for next day's clinics.
Greets patient at checkout window, answers questions, and provides assistance as necessary.
Retrieves superbills, verifies demographic and insurance information.
Enters appropriate data into computer, retrieves data, determines patient's portion of payment due.
Collects payments and posts payment to patient's financial record in computer, generate receipt for patient.
Schedules return appointments and provides patient with appointment card.
Balances charges and payments for each physician with superbills and monies.
Closes credit card machine.
Submits balanced report, superbills and monies to supervisor to prepare deposit.
Adjusts errors and resolves complaints.
Management and organizational skills to support and leader this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support needs
Able to communicate effectively in English, both verbally and in writing
Mathematical and/or analytical ability for basic to intermediate problem solving
Basic knowledge of medical billing coding, including CPT and ICD-9 coding, required.
Basic knowledge of Medicare rules and regulations, preferred.
Basic knowledge of medical billing procedures and medical insurance, including credit and collection procedures, required.
Basic knowledge of medical accounts receivable collection procedures, including knowledge of insurance correspondence, required.
Detail oriented, professional attitude, reliable
Supervisory Responsibilities:
Directly supervises employees in the Front Office.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
MEDICAL ASSISTANT DUTIES:
The Medical Assistant is to provide assistance to the licensed-medical provider in multiple settings including the clinic and surgical settings.
Serve as a patient advocate during patient exam and treatment
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician.
Record patients' medical history, medications, allergies,