Network/Systems Engineer

Join MRE Consulting as a multi-faceted Network/Systems Engineer, where you will assist in the planning, implementation, and maintenance of client network and systems infrastructure with a focus on Azure-based networking solutions.

This role provides hands-on experience across network and systems engineering in both traditional and cloud environments, with opportunities to grow your technical skills in a collaborative and supportive environment.

Ensure adherence to industry best practices by continuously updating Standard Operating Procedures (SOPs) and fostering innovation within the division to improve efficiency and elevate service quality RequirementsBachelor’s degree or equivalent educational experience5-7 years of experience managing technology infrastructure and supporting IT business processes, including networking, telecom, data center, server refresh, client-side rollouts, etc.Leverage PowerShell, Azure CLI, or other automation tools to automate provisioning, deployment, and monitoring processesStrong understanding of Azure architecture, components, and services, including VMs, networking, storage, and securityHands-on experience with Azure Resource Manager (ARM), Azure Active Directory, Azure Virtual Network, and other Azure management toolsAzure and/or Network certifications (e.g., Azure Network Administrator, Azure Solutions Architect, CCNA) preferredExperience with other cloud platforms (e.g., Azure, AWS)Ability to develop, document, and deliver client design/architecture and configurationsAbility to communicate strategies and best practices during design and implementationAbility to put together Rough Order of Magnitude (ROMs), Bill of Material (BOMs), and Statement of Work (SOWs)Fundamental knowledge of project methodologies required (Waterfall, Agile, Scrum)Experience with implementation of small-to-medium scale multi-site deploymentsITIL practitioner preferred, or someone who understands the process and can orchestrate the change to help a company adopt the ITIL practiceDemonstrated abilities to prepare documentation and training materials and conduct user trainingsAbility to create clear and thorough technical documentationScheduled night and weekend work or on-call duty will be requiredWilling to travel ResponsibilitiesAnalyze MRE and Client IT system and infrastructureIdentify IT system issues and inefficiencies; offer solutionsGenerate timelines for completion of projects assignedPerform due diligence to understand client business needsImplement technological solutions to meet business needsFacilitate communication between Service Desk and Engineering teamsDocument change request for CAB approvalCollaborate with the in-house technical team to enhance familiarity and alignment with internal technologiesTrain Service Desk staff on client-specific best practices to enhance support quality and consistencyMonitor the success of IT solutions and collaboration with internal teamsAbility to engage in project management, systems implementation, and support skills by helping clients with their systems, networks and other technology solutions and implementationsAssist in configuring and maintaining network devices, including routers, switches, firewalls, and Azure network resources such as Virtual Networks (VNets) and network security groups (NSGs)Monitor network performance and troubleshoot connectivity issues within on-premises and Azure environments using tools like Azure Network Watcher and other network analyzersSupport the configuration and maintenance of VPNs, ExpressRoute, and virtual gateways for hybrid cloud connectivity between on-premises and Azure environmentsHelp implement network security policies, ensuring compliance with security and data protection protocols in both on-premises and cloud environmentsAssist with the design, implementation, and maintenance of IT systems, including cloud (Azure, Microsoft O365) and on-premises serversParticipate in system backups, virtualization, and storage management to support system resilience and availabilitySupport system monitoring, ensuring optimal performance and scalability through regular maintenance and upgradesDocument system configurations and updates, creating detailed SOPs and technical documentation for systems and IT infrastructureCollaborate on data governance solutions, contributing to the setup and maintenance of solutions like Microsoft Purview to ensure data integrity and complianceAssist with VOIP and cloud phone deployments, particularly in environments using Microsoft Teams for communicationCoordinate allocation of technical team resources to meet deployment and other support objectivesDevelop and deliver related documentation such as SOPs, HLDs or BOMs, technical knowledge base articlesProvide tailored solutions based on the unique needs and challenges of each client to ensure technology investments align with business goalsDaily time entry and updates of service tickets within ITSM system, ConnectWiseRegularly update and audit central documentation repository