Network Operations Analyst

Job Title: Network Operations Support ( NOC) Location: Downtown Pittsburgh PARegular Shift: Tuesday - Saturday, 3:00 PM 11:00 PM Job Description: Were hiring a Computer Operator to join our 24x7 Operations team!

In this role, youll support enterprise systems, log and escalate hardware/software issues, and assist with equipment installations and decommissions.

This is an on-site position in a high-availability environment.

Key Responsibilities:Provide 24x7x365 operational support for enterprise infrastructureLog hardware/software/infrastructure issues and escalate to appropriate teamsPerform equipment, network, fiber, and copper installs and decommissionsDeliver off-hours service desk support when neededTrack work using enterprise project management tools (Primavera preferred) Requirements:Experience in computer operations, data center, or IT infrastructure supportStrong problem-solving skills and attention to detailFamiliarity with ticketing systems and incident managementAbility to work rotating shifts in a 24x7x365 environmentPrimavera or enterprise project management tool experience a plus Preferred Certifications: ITIL, CompTIA Server+/Network+, or equivalent No C2C please.