Software Trainer

The primary responsibilities of a senior technical trainer are to provide scientific training during New Employee Orientation and continued training for established employees. A senior technical trainer mentors section trainers, master trainers, and those in a technical trainer I or II role.

A senior technical trainer works with new employees as they transition to their department in the lab by providing both the theory and practical skills to be successful. The technical trainer also prepares for and conducts training sessions on laboratory procedures, focusing on safety, quality, and regulatory compliance. The trainer works with supervisors and the subject matter experts to standardize training by preparing technical training materials for the laboratory. Senior technical trainers also serve as lab training experts; working within departments to identify potential section trainers, refine training materials, develop appropriate job code structures, and assist the area management with the competency matrix.

Essential job functions:

Communication & Collaboration

Training

Manage the training lab

Schedule

Update and maintain equipment

Re-stock supplies

Clean up after training events

Train personnel in laboratory procedures

Perform post-training follow-up with employees

Teach technical training sessions as assigned

Arrange and conduct training development meetings

Facilitate internal certification programs and training from subject matter experts

Produce and update training materials (videos, TBS documents, training checklists, presentations, etc.) Master Control Training Administrator

Create, manage, and verify courses in Master Control

Keep Master Control roles, job codes, and courses updated

Ensure that personnel have proper documentation for applicable procedures Departmental Training Program Development

Coordinate with department trainers and subject matter experts to standardize laboratory training according to PDD standards and training best practices.

Publish training materials in Master Control. Regulatory Compliance

Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.)

Know and follow company policies and procedures Professional Development

Perform other duties as assigned.

Job requirements:

Project management

Time management

Soft skills - ability to work with people, approachability

Teamwork

Meeting facilitation

One-on-one training and interaction skills

Patience

Observation skills

Ability to provide constructive feedback

Must be able to multi-task and be self-motivated

Computer skills: knowledge of Microsoft Office, email and internet usage; knowledge of PowerPoint or other learning technologies

Polished presentation skills

Ability to work independently

Attention to detail

Must have verbal and written communication skills; including legible handwriting

Physical requirements:

Must be able to stand/walk 50% of the day and 50% spent sitting or at the computer. Must be able to occasionally lift up to 30 lbs.

Education and experience requirements:

Permanent