Coordinator, Gifting Operations - A&F

Company Description

Job Description

At Abercrombie, we are the go-to apparel destination for outfitting all of our customers’ lifestyle needs. The Marketing team has the essential responsibility of connecting our customers with our dynamic and ever-evolving brands. Our campaigns span through in-store, digital, social, event marketing, and PR channels to bring our brand vision to life. This diverse and collaborative team of creative, strategic, and curious individuals are constantly looking for new ways to learn about our consumer and find the best channels to reach them with our product stories.

The Coordinator, Gifting Controller - A&F is responsible for managing and supporting the end-to-end operations of our brand’s gifting programs. This role is essential in ensuring our gifting initiatives—whether for influencers, VIPs, internal stakeholders, or customers —are executed smoothly, efficiently, and in alignment with brand strategy and budget. You will serve as the central point for planning, inventory management, logistics coordination, and financial oversight for all marketing gifting activities across channels.

This job is located at our Global Home Office in Columbus, Ohio.

What Will You Be Doing?

Own the full lifecycle of gifting programs, including planning, budgeting, sourcing, inventory control, distribution, and post-campaign reporting.

Work cross-functionally with brand, influencer, social, creative, procurement, and logistics teams to ensure seamless execution of all gifting initiatives.

Maintain accurate records of gifting activity, recipients, campaign timelines, and product allocations.

Collaborate with asset protection, finance and procurement to ensure appropriate controls, cost tracking, and compliance with corporate policies.

Coordinate with external partners, vendors, and fulfillment centers to ensure accurate and on-time delivery of gifting packages.

Develop and manage centralized tools or platforms to track gifting status, shipping, and performance metrics.

Ensure all gifting is brand-right—from packaging to personalization—and reflects the brand’s tone, values, and customer experience standards.

What Do You Need To Bring?

Bachelor’s degree in Marketing or related field, or related experience

0-2+ years of experience in Marketing

Strong project management and inter-departmental coordination skills

High attention to detail, organization, and time management

Experience in a fast paced, multi-channel retail environment is a preferred

Highly motivated, with the ability to thrive in a fluid and demanding environment

Our Company

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program

Annual companywide review process

Flexible spending accounts

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Access to fertility and adoption benefits through Carrot

Access to mental health and wellness app, Headspace

Paid time off and one paid volunteer day per year, allowing you to give back to your community

Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)

Seven associate wellness half days per year

Merchandise discount on all of our brands

Opportunities for career advancement, we believe in promoting from within

Access to multiple Associate Resource Groups

Global team of people who will celebrate you for being YOU!

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER