System Administrator

Company Description

We are a trusted provider of healthcare services, dedicated to supporting individuals on their journey to wellness. Since our founding, we have remained committed to enhancing the well-being of individuals and families from all backgrounds through high-quality, compassionate care. Our team of dedicated professionals delivers a wide range of personalized services in a welcoming and supportive environment. Guided by our mission, we strive to create pathways to healing, hope, and lasting positive outcomes for those we serve.

Role Description

This hybrid role combines traditional system administration with help desk support, ideal for a motivated, intuitive, and tech-savvy individual who thrives in dynamic, people-centered environments. You’ll be responsible for maintaining IT infrastructure, supporting internal team members, onboarding new personnel, and managing day-to-day IT operations across servers, networks, and end-user devices. This position is ideal for someone intuitive, proactive, friendly, and naturally curious—someone who thrives in a dynamic environment and is comfortable working beyond core responsibilities to ensure seamless IT operations.

KEY RESPONSIBILITIES

Help Desk Support

Provide end-user support including password resets, account unlocks, and hardware installation

Replace workstation peripherals and troubleshoot basic hardware issues

Application Support

Serve as a resource for staff navigating business-critical software

Troubleshoot and provide user support for applications

Workstation Management

Configure and deploy new workstations

Maintain inventory and lifecycle of workstation hardware

Ensure systems remain updated and secure

Network Management

Maintain an accurate inventory of connected devices

Ensure network equipment is updated with necessary firmware and security patches

Server Management

Manage and document all server hardware and software

Maintain and update physical and virtual servers

Backup Management

Monitor, maintain, and regularly test data backups to ensure continuity

QUALIFICATIONS AND EXPERIENCE

Certifications (Preferred but not required):

CompTIA Security+

Microsoft M365 Fundamentals

Experience (Required):

3–5 years in a systems administration or IT support role

Hands-on experience with:

Microsoft 365

Microsoft Active Directory & Group Policy

Virtualization (e.g., Hyper-V, VMware)

Network administration and troubleshooting

Desired Skills & Traits:

Strong verbal communication skills

Analytical thinker with excellent problem-solving abilities

Comfortable with Microsoft Windows OS and Office suite

Highly proactive with strong initiative

Intuitive and naturally curious—eager to learn and improve systems

Flexible and open to working outside of core responsibilities

Patient, friendly, and approachable

Team-oriented and collaborative

BENEFITS

Medical

Dental

Vision

Wellness Center

Life Insurance

Sick Leave

Vacation Leave

Holiday Leave

Short-Term Disability

Long-Term Disability

Flexible Health Care Spending Account

LegalShield

SALARY RANGE

$60,000 – $70,000/year based on experience and qualifications

An equal opportunity employer.