Senior System Analyst

Sr. Systems Analyst (EPICOR Kinetic) - Columbia, SC

About the Company

Shakespeare® industrial products are tailored to the customer’s unique needs and include custom engineered nylon resins, performance monofilaments, and conductive fibers used as raw materials in finished goods ranging from automotive components to medical applications. The company operates under the Shakespeare®, Rino-Tuff®, and Weed Warrior® brands in the lawn & garden category and is a major player in the mass merchant channel as the primary universal fit solution for trimmer line, heads, and accessories. The brand is known worldwide within the marine electronics industry for marine radio antennas with a portfolio of connectivity solutions and accessories to help keep boaters connected and safe. Maintaining communications is of utmost importance to military forces across the world and Shakespeare®’s line of military antenna products plays a critical role in achieving mission success.

Position Summary

We are seeking a highly skilled Senior Systems Analyst to manage, customize, and support our Epicor Kinetic ERP system. Modules in use include, but are not limited to: Sales, Production, Material, Financial, Manufacturing and General Ledger. This role is critical in ensuring the ERP platform aligns with business processes and supports operational efficiency. The ideal candidate will have strong technical expertise in Epicor customizations, BAQs, BPMs, SQL Server and EDI integrations, along with a proactive approach to problem-solving and cross-functional collaboration. This role reports to the Manager, Information Systems.

*** Must have EPICOR experience ***

Key Responsibilities

Participates in the planning, design, development, management, support and implementation of all IT applications related to EPICOR. Some examples are Bartender, SSRS Reporting, Epicor Smart Client and Smart Inventory.

Design, develop, and maintain customizations within the Epicor ERP system using C#, BPMs, and BAQs.

Troubleshoot and resolve ERP-related issues, ensuring minimal disruption to business operations.

Collaborate with business users to gather requirements and translate them into technical solutions.

Develop and maintain Business Activity Queries (BAQs) and Business Process Management (BPM) workflows.

Manage and support EDI integrations with customers, suppliers, and third-party systems.

Perform system testing, validation, and documentation of changes and enhancements and keep the EPICOR system updated. Currently at v2021.2.26.

Provide end-user training and support for ERP functionality and custom tools.

Work closely with IT and business teams to ensure ERP system performance, security, and scalability.

Participate in other functional areas of IT as needed and perform such individual assignments as management may direct.

Qualifications

Required

Bachelor’s degree in Information Systems or related field or equivalent work experience.

Must have 4+ years of experience with Epicor ERP (preferably versions 10 or Kinetic)

Proficiency in C#, BAQ/BPM development, and Epicor customization tools

Knowledge of barcode scanning and label design experience with Bartender and/or Label Matrix

Experience with SQL Server and EDI standards and mapping

Strong analytical and troubleshooting skills

Interpersonal skills to work independently and effectively with individuals, both internal and external

Excellent communication and documentation abilities

Preferred

Experience in a manufacturing or distribution environment

Familiarity with SSRS or Crystal Reports

Knowledge of SQL Server and database management

Compensation & Benefits

Competitive salary based on experience

Health, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

Professional development opportunities

Flexible work arrangement options