Network Technician

The Network Technician role is responsible for managing network infrastructure across client networks at both corporate offices and field locations. This encompasses all aspects of enterprise-wide networking including configuration, troubleshooting, security, and monitoring. This role acts as an escalation point to the endpoint support team. As member of that team, provides support and assistance to users including installation, troubleshooting and upgrades of endpoint solutions.

Position Type

This role is on-site for first 90 days and then eligible for a hybrid work model with 50% remote work from home.

Hourly + Bonus Program

Base Salary

Network Admin: $75,132 yearly

Bonus Program

Eligible for profit sharing and up to two weeks additional paid time off. Both incentives are based on overall employee performance.

Benefits

Medical, Dental, Vision, Life, Disability, 401(k), and paid time off.

Primary Responsibilities:

Provision and deploy software defined WAN/LAN (SDN/SD-WAN) networks to include routers, switches, access points, UPSs, and other hardware as required

Analyzes and evaluates technical requirements and specifications for the seamless integration of enterprise-wide networking resources

Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record

Implement firewall and content-filtering rules

Troubleshoot outages, failures, and other incidents related to network performance for small to medium size business networks

Direct self and the activity of others (internal and external) during the testing, monitoring, and installation of network hardware as required

Acts as an escalation resource for endpoint issues related to hardware, application and account management

Inform management of potential network architecture/design problems before they occur and communicate solutions.

Maintains a working knowledge of networking technologies

Required Qualifications:

Bachelor’s degree in Computer Science or a related field. Appropriate additional experience beyond the minimum required experience may be substituted for education

Minimum of 3 years’ relevant work experience in network administration or similar role

Proven experience and success with LAN & WAN configuration and implementation

Working technical knowledge of current network hardware, protocols, and internet standards

Experience supporting Microsoft 365 implementation

This position requires up to 10 percent travel. This candidate must be willing and able to meet travel requirements when needed

Must have a valid driver's license and auto insurance

Flexibility of schedule is required to meet the global needs of the business

Ability to participate in on-call rotation

Physical ability to lift 50 pounds without injury

Desired Qualifications

Experience with Zyxel networking solutions

Experience with copper/fiber cable management design and best practices

Troubleshooting experience with Wireshark and TCPDump

Preferred Certifications:

Network+

Security+

CCNA