Integrated Data Analyst

Department: Flight Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. Th e Integrated Data Analyst supports our Purpose b y helping to shape the future of Pilot Training at Southwest Airlines. This Analyst will serve as a subject matter expert for all Integrated Data Collection and Analysis Tool (IDCAT) related tasks, including Advanced Qualification Program (AQP) support in the Advanced Qualification Program Manual (AQPM). They’ll analyze data collected by all principal Flight Safety Programs to share recommendations, support integration of data sources, and support other analytical needs from our Flight Operations (Ops) Safety Teams. This role will play an important part in analyzing Pilot training needs and data in a way that they can develop a cohesive story and message to share with Senior Leadership. The Integrated Data Analyst is passionate about continuous improvement and data storytelling, and they’ll have the opportunity to learn and grow in their expertise each day while helping to pilot the future of Southwest Airlines.

Additional details :

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences .

Responsibilities

Ensure the timely and correct submission of the monthly FAA reports

Administer all aspects of the IDCAT application to include user support and feedback monitoring for Flight Instructors/Evaluators during observation data entry into IDCAT

Support all Integrated Data Collection and Analysis Tool (IDCAT) application related administrative duties including accounts, new classes support etc.

Download Tableau data to the Southwest Airlines server and populate current dashboards

Analyze, create and visualize data in Tableau workbooks/dashboards

Categorize and group Instructor/Evaluator measured items and comments for analysis

Support IDCAT observation form design and generate/create data collection forms within the application

Perform daily training data analyses as defined in AC 120-54a and identify gaps of effectiveness in current Flight Ops Training and represent Flight Ops Safety in resolution discussions

Assist in, and provide analysis support for the quarterly data review of the Data Integration group (DIG) and AQP. Execute and deliver data requests as needed to support the Flight Ops Training (AQP) staff

Execute IDCAT Inter Rater Reliability data analysis and facilitate IDCAT academic content

May perform other job duties as directed by Employee's Leaders

Knowledge, Skills, and Abilities

Intermediate analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy

Broad knowledge of database management, analysis of large and complex databases, and data visualization skills required (Tableau, Alteryx etc.)

Knowledge of integrating qualitative and quantitative datasets

Intermediate knowledge of statistics and math concepts. Must be detail oriented and have strong research skills

Knowledge of commercial airline operations and proficient in building trust with all levels of Employees

Skilled in Microsoft Office Suite; experience in developing presentations and must possess strong writing, speaking and presentation skills

Excellent partnering, communication, and negotiation skills in working with other Teams and Departments

Ability to resolve complex problem and perform job duties with minimal supervision

Ability to adjust to a variety of situations and adopt new approaches and methodologies if necessary in order to effectively meet business objectives

Ability to be energetic, self-motivated, possess a strong work ethic, and commitment to excellence

Education

Required: High School Diploma or GED

Required: Bachelor's Degree

Experience

Intermediate level experience, fully functioning broad knowledge in:

Data analysis and visualization, project management

Tableau data visualization

Complex dataset analysis

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information

May require extended work hours per Leader's request

Some business travel based on Company needs

Pay & Benefits:

Competitive market salary from $86,850 per year to $96,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

Competitive health insurance for you and your eligible dependents (including pets)

Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

Explore more Benefits you’ll love: benefits

Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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