Business Systems Analyst II

Job Description

Role Overview

We are seeking a Business Systems Analyst II to support critical data operations, change coordination, and system management processes. The ideal candidate will independently manage data load jobs, user lifecycle events, system communications, and compliance reporting. This role also supports incident triage, QA testing, and vulnerability reporting, making it essential for the candidate to be detail-oriented, organized, and comfortable managing multiple responsibilities with minimal supervision.

Key Responsibilities

Execute and monitor semi-manual data load jobs (IA and general)

Support and coordinate change management activities

Manage user activations and deactivations

Coordinate system availability communications and updates

Generate and audit reports, including NIST audits, UAF, and commissions-related data

Conduct QA and functional testing for system enhancements and fixes

Triage and analyze incidents to support issue resolution

Monitor shared team mailboxes and respond or escalate as needed

Report and track system vulnerabilities and support remediation efforts

Intake requests and create user stories for development teams

Required Skills & Qualifications

2–4 years of experience in a Business Systems Analyst or similar role

Understanding of data handling, job scheduling, and system communication practices

Experience with QA and functional testing in cross-functional environments

Basic familiarity with compliance audits and vulnerability tracking

Strong analytical and organizational skills

Excellent written and verbal communication abilities

Ability to work independently and handle multiple priorities

Preferred Qualifications

Experience with tools like Jira, ServiceNow, or similar ticketing systems

Exposure to Agile methodologies and backlog management

Familiarity with security frameworks (e.g., NIST, UAF)

Proficiency in Excel or SQL for data analysis/reporting