Job Requirements
Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team! We're committed to providing the best grocery shopping experience with high-quality products, great value, and exceptional customer service.
With 18 store locations across southeastern Wisconsin, including Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield - The Corners, Waukesha - Meadowbrook, Hales Corners, Marquette, and Oconomowoc, we are a growing company with opportunities for advancement.
When you join Sendik's, you become part of our dedicated and passionate team, committed to providing the best service to our customers and each other.
Role Title
Warehouse Cycle Counter
Manager
Warehouse Director
Job Summary
The Warehouse Cycle Counter will be responsible for modeling and promoting Sendik's culture by consistently providing “best in class” service to our guests. The main responsibility of the Warehouse Cycle Counter is to en sure the accuracy of all items within the Warehouse. In addition, the Warehouse Cycle Counter will also oversee the integrity of products, including, but not limited to, accounting for damaged products, date checking and rotating products. Shifts will be from 4am to 12pm.
Our Values:
Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”
Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.
Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.
Work Experience
Duties/Responsibilities:
Serve customers throughout the store locations while modeling Sendik's culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Review nightly reports to confirm what items were selected; send paperwork and invoice to the stores as a confirmation of what items they should be receiving
Follow the receiving schedule to confirm accurate cycle count
Daily cycle counting of inventory and inputting information into spreadsheets
Confirm that all products are accurate, fresh, rotated and located in the correct area
Record all returned products, place in correct areas and adjust inventory as needed
Record all damaged product and place on specific pallet designated for donations
Report any missing product to the Warehouse Director
Confirm all orders to be delivered that evening and verify the quantity
Deliver cycle counting reports to Finance
Daily operation of fork lift and pallet jack
Ensure that all inbound and outbound freight is inspected for damages and refrigerated merchandise is at the correct temperature before receiving or shipping
Assist with the training and mentoring of new associates in the Support Center
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
Assist with all other duties as needed
Qualifications:
Must be a minimum of 18 years of age due to required operation of Warehouse equipment
Current certification in order to operate forklift, pallet jack, and rider. (Company will compensate if needed)
Prior experience in inventory management is required
Prior warehouse experience is preferred
Ability to work in different temperature zones, including cold environments (i.e., coolers, freezers)
Strong sense of team – ability to anticipate the needs of the team
Strong knowledge of local and state health, sanitation and safety regulations
Ability to work at a fast paced and efficient manner
Ability to quickly adapt to changing conditions, priorities and circumstances
Ability to maintain composure, meet deadlines and work effectively under pressure
Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
Excellent time management, prioritization and organization skills
Excellent problem-solving and conflict resolution skills
Proficient computer skills, working knowledge in Microsoft Office product suite and Google Products
Ability to stand, walk, lift, bend, push/pull for extended periods of time
Ability to lift up to 50 pounds