Change Management Analyst, Neurodiverse Solutions

Job ID NumberR5563

Employment TypeFull time

Worksite FlexibilityOnsite

Job Description

We are looking for a Change Management Analyst to provide support for our clients IT Change Management processes. This position will be Full-Time and Onsite. With employees expected to work onsite five days per week.

This opportunity exists within our CAI’s Neurodiverse Solutions business unit, all candidates in consideration of positions within CAI’s Neurodiverse Solutions must be able to self-disclose that they identify as neurodivergent.

Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.

What You’ll Do

Works with infrastructure and application change owners to ensure requests for change are submitted for approval and closed within defined SLA’s

Reviews completeness and quality of change information entered in the change management system and works with change owners to correct deficiencies

Works with all parties to resolve change related scheduling

Aid in the coordination and control efforts of planned changes

Demonstrates an overall understanding and knowledge of the supported applications and production environments

Reporting

What You'll Need

Required:

Proficiency in Microsoft Office Suite of products (Excel, PowerPoint, and Word)

Demonstrated ability to self-motivate and be flexible within a fast-paced environment

Ability to work independently as well as being part of a team

Adaptable enthusiastic quick learner

Hands on, team player with a proactive and optimistic outlook

Strong active listening, critical thinking, problem-solving and decision-making skills

Effective organizational and time management skills

Effective verbal and written business communication

Preferred:

Customer service skills to discuss and investigate Change records with the Change owners

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

The pay range for this position is up to $28.00 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave as provided by applicable law.

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Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.