Compliance Coordinator

Job Description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This master-planned community is highly amenitized and specifically designed with providing residents with numerous recreational and lifestyle options. It has earned awards and maintains a strong standing within the top ten master planned communities.

The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.

What you’ll accomplish:

Providing education, materials, information and assistance to new and existing homeowners

Performing compliance checks and documenting, photographing and recording violations

Issuing violations with specific reference to property maintenance and aesthetics

Tracking and coordinating the fine process

Reviewing architectural requests and making sure they are submitted correctly

Responding to resident phone calls and emails in a professional way

Submitting work orders to maintenance staff and vendors when necessary

Receiving and processing assessment payments

Processing weekly debit card transactions and deposits

Greeting residents, guests, and vendors upon entering the association office

What we’re looking for:

Experience with HOA operations preferred

Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters

Self-motivated, dependable, organized, and efficient with excellent problem-solving skills

Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel

Able to communicate effectively orally and in writing, and have high attention to detail

Have an excellent telephone manner, with a commitment to the highest customer service possible

Candidates must be able to sit or stand for extended periods and attend and community events as required

Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided

Flexibility to work after hours on occasion to attend meetings

Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

Mobility: Ability to walk the grounds long distances in various weather conditions.

Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.

Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

Manual Dexterity: Skills in using technology, including computers and mobile devices.

Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email so we can review next steps together.

What we offer:

Comprehensive benefits package including medical, dental, vision, and life insurance

Wellness program

Flexible Spending Accounts

Company-matching 401k contributions

Paid vacation, holiday, and volunteer time

Company-paid Short-term Disability

Optional Long-term Disability

Employee assistance program

Optional Pet Insurance

Training and educational assistance

Perhaps most importantly, a service-oriented team who is dedicated to your success!

Full-time