Healthcare Front Desk Coordinator

About the Role

As a Healthcare Front Desk Coordinator, you'll serve as the vital first point of contact for patients, visitors, and healthcare providers. Your warm and friendly demeanor will play a crucial role in ensuring a positive experience for everyone who walks through our doors.

Key Responsibilities

Patient Registration: Welcome patients and visitors, verify their information, and assist with registration for appointments or admissions.

Appointment Scheduling: Efficiently schedule appointments for patients while ensuring accuracy and clarity.

Telephone Management: Handle incoming calls, providing essential information and assistance to callers with professionalism.

General Office Duties: Execute various administrative tasks including filing, photocopying, and data entry.

Customer Service: Deliver outstanding customer service by addressing inquiries and resolving complaints promptly and courteously.

Medical Records Management: Maintain patient medical records with utmost accuracy and confidentiality.

Qualifications

High school diploma or equivalent

Strong customer service skills

Excellent communication and interpersonal abilities

Capacity to multitask and prioritize effectively

Experience in a healthcare environment is preferred but not mandatory

Benefits

Competitive salary and comprehensive benefits package

Opportunities for professional growth and development

Stable employment in a thriving industry

A rewarding work environment that makes a positive impact on the lives of patients and their families

Join our team and play a crucial role in enhancing the healthcare experience for our patients!