Customer Service Specialist

We are hiring a Customer Service Specialist . Be a part of something GREAT

Mon - Fri 8:30am - 5pmFull Time Employment

Excellent Benefit Package

Paid Vacations, Holidays and Sick Time

This position specializes in reporting for Medical Assistance Transportation Program and assisting with paratransit services. The position involves scheduling of transportation requests, answering calls, disseminating and analyzing information. Position involves the utilization of advanced technology to schedule and monitor services. Position requires excellent communication skills, organization skills as well as customer service skills. Must have geographic knowledge of Beaver County and Pittsburgh area. This position involves reporting on MAPT trips/services and BCTA paratransit (SHARED) system utilizing an automated system of scheduling and reporting.

We want you to work for BCTA if you:

Have excellent customer service skills

Can pass a DOT Drug & Alcohol Test

Have a clean background check

Can utilize TechnologyThis is NOT a hybrid/remote/work from home position

Beaver County Transit Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.